Mulfi Indra Gunawan

Mulfi indra gunawan

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location of Mulfi Indra GunawanBandung, West Java, Indonesia
Followers of Mulfi Indra Gunawan335 followers
  • Timeline

  • About me

    Technical Support | Software Tester | SQL and GIS Enthusiast

  • Education

    • Universitas widyatama

      2023 - 2027
      Bachelor's degree information systems

      Current GPA : 3.86Employee Class Program

    • Smk negeri 2 bandung

      2016 - 2019
      High school diploma computer software engineering

      Activities and Societies: Japanese Club

  • Experience

    • Telkom indonesia

      Jan 2018 - Mar 2018
      Web developer

      Responsibility :- Designing responsive designs in creating website or application user interfaces- Functionally testing sites- Carry out debugging to identify and fix problems or bugs that may occurProject :Indihome Information System website

    • Adventure travel group

      Oct 2019 - Apr 2020
      It support

      Responsibility :- Ensuring that the computer used can function normally, run as it should, and is also connected to thenetwork without any problem- Ensuring the applications used on the user’s computer are working properly- Ensuring the office data is backed up to the NAS to keep it safe- Ensuring office peripherals such as printers and scanners are working properly- Operating Mikrotik to manage network traffic- Recapitulate marketing data

    • Bisa ai

      Jun 2020 - Jan 2021

      Responsibility :- Design basic ideas for website application appearances together with UX designers- Ensure that the appearance of the program is designed in accordance with the technical design ofthe UI/UX- Manage the speed of the website applications so that it can run optimally- Designing responsive designs when creating website application user interfaces- Functionally testing website applications together with other development teams- Debugging to identify and fix problems or bugs that may occur- Involved in the BISA.AI and Tellhealth website projectsProject :https://bisa.aihttps://tellhealth.aiAlso become speaker at webinar "Tutorial CSS untuk Menghias Web" in TAMPIL event Show less

      • Frontend Web Developer

        Aug 2020 - Jan 2021
      • Technical Support

        Jun 2020 - Aug 2020
    • Kementerian pendidikan dan kebudayaan (ministry of education and culture republic of indonesia)

      May 2021 - Jul 2021
      Learning management system administrator

      Admin LMS at P4TK IPA KemendikbudResponsibility :- Managing Learning Management System (LMS) application for Teacher's training program (Program Sekolah Penggerak)- Managing Google Meet breakout room for training class- Guide training participants in the use of the LMS application- Data recapitulation data recapitulation of training participants to be submitted to the education authorities using Google Sheets- Creating activity journal using Google Docs

    • Pt. valuestream international

      Jan 2022 - now

      Responsibility :- Supported multiple modules including GIS, field tax object mapping, and data collection apps (web & mobile).- Performed simulation of tax projections (PBB-P2) using MySQL queries in Navicat based on survey data and fiscal policy criteria.- Handled support and setup of the digital signature system (TTE / V-Tax Sign), configuring system settings and registered signatories per local government.- Set up POS systems (web & mobile) for UMKM integration with tax apps (notably restaurant and hotel taxes).- Acted as regional tester for V-TAX Mobile (tax service app for citizens) for new implementations in Kabupaten Rote Ndao and Sumba Barat Daya.- Conducted manual testing based on provided scripts, and supported data-related issue resolution with the development team.- Frequently extracted tax payment and reporting data from MySQL databases based on client requests, exporting results to Excel for operational use.Transitioned to Payment Support in March 2025:- Performed SIT/UAT/TO testing of tax payment systems with coordination involving developers, banks, local government, and internal marketing team.- Investigated payment issues (failures, discrepancies, or reconciliation mismatches) via database queries or dedicated internal tools. Show less Responsibility :- Specialized in BPHTB application support, including bug tracking, system enhancement, and daily technical assistance.- Conducted deployment and configuration on client servers (Linux), and tested API response from BPN (Land Affairs Agency) for digital verification purposes.- Utilized Postman for API tests and collaborated with developers for issue resolution.- Co-authored and maintained internal API documentation.- Performed frequent data analysis and data extraction via MySQL for reporting and validation. Show less Responsibility :- Provided technical support for government tax systems including PBB, BPHTB, and 9PAJAK (9 regional tax types).- Acted as a liaison between regional clients and the development team for bug reporting, enhancement suggestions, and feature testing.- Assisted with application deployment and system setup on Linux-based VMs using SCP and terminal-based configurations.- Performed system configurations, database adjustments, and data entry tasks as needed per implementation.- Rotated weekly across different tax modules to build strong product familiarity and improve support coverage.Tools used: Navicat, Termius, WinSCP, Postman, Sublime Text, Redmine. Show less

      • Technical Support - V-Tax Add-Ons Application

        Oct 2024 - now
      • Technical Support - PDL Application

        Mar 2024 - Sept 2024
      • Technical Support - BPHTB Application

        Aug 2022 - Mar 2024
      • Technical Support - Multiple Regional Tax Applications

        Jan 2022 - Aug 2022
  • Licenses & Certifications

    • Belajar dasar pemrograman web

      Dicoding indonesia
      Jun 2020
      View certificate certificate
    • Pelatihan admin lms program sekolah penggerak

      Kementerian pendidikan dan kebudayaan (ministry of education and culture republic of indonesia)
      May 2021
      View certificate certificate
    • Speaker in webinar "tutorial css untuk menghias web"

      Tampil (pt bisa artifisial indonesia)
      Sept 2020
      View certificate certificate
    • Belajar konsep html untuk programming

      Skill academy by ruangguru
      Apr 2020
      View certificate certificate
  • Volunteer Experience

    • Sekretaris

      Issued by Japanese Club SMKN 2 Bandung on Jun 2017
      Japanese Club SMKN 2 BandungAssociated with Mulfi Indra Gunawan