Experience

• 

  The ritz-carlton hotel company, l.l.c.

  Sept 2010 - Sept 2012

  Assistant housekeeping manager
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  Majestic hotel

  Dec 2012 - Jun 2013

  Assistant housekeeping manager

  • To establish a high degree of excellency in the Housekeeping Department to include all assigned areas of the Hotel.• Leading and managing Room Attendants, Floor Supervisors, Public Area, Butlers, Public Area Attendants, Washroom Attendants and Linen Room Supervisors.• In the absence of the Housekeeping Manager, the Assistant Housekeeping Manager will operate the Housekeeping Department and all other areas of responsibility i.e.: Laundry.• Work closely with and maintain a high degree of excellence for the Rooms Division.• Responsible for the standards of all Guest rooms, suites, corridors, back of-the-house storage & linen rooms.• Organizing and conducting training periodically based on Standard Operating Procedures.• Coaching and counseling employees as well as attending to employee communications based on disciplinary conduct.• Manages scheduling and manning of Housekeeping Department.• Facilitate recovery actions to guest challenges. Show less

• 

  Livingsocial

  Jan 2014 - May 2014

  Buyer

  • Track electronic and gadget trends in consumer consumption to determine which products should be sold.• Evaluate prior sales to establish future fulfillment needs.• Research and sourcing suppliers and negotiate contracts for product fulfillment processing.• Place orders and ensure inventory is properly distributed.• Attend trade shows and conferences to stay abreast of industry standards.

• 

  Lazada

  Jul 2014 - Nov 2014

  Key account manager

  • Managing Merchants in establishing variance and size of assortments, product pricing & stock level.• Organizing thematic campaigns to boost sale on merchant accounts.• Utilizing sales data and analyze buying trends to identify focal points of sale in terms increasing assortments and competitive pricing.• Manage individual merchants and category Sale targets• Troubleshoot merchant challenges and offer coaching on Sales Platform to the merchants.

• 

  Red bull

  Nov 2014 - Apr 2020

  • Responsible to manager On Premise Volume and the development of the brand on the national level. Monitoring image standards within the Musketeers team regarding brand premium values of Red Bull• Leading a team of Musketeers as well as training and developing them into a high-performance team.• Ensuring availability, premium On-Premise Activation and High 5 execution at third party and Red Bull events.• Developing Yearly Business Plan and managing budget allocated to the country, managing as well as optimizing available resources for the department according to the national business Plan• Development of On-Premise Marketing Strategy together with the General Manager, Marketing Manager and putting into practice while securing and optimizing relation with all regional business units.• Builds and maintains relationship with Key On-Premise Partners and locate offset financial contribution with added value solutions to main accounts which build long term credibility and partnership Show less • Responsible as the main volume contributors, trial generators and sparks for creating kindred spirits in the On-Premise environment, such as bars, restaurants, events, clubs and hospitality. • Representing the brand as the indispensable consultant to their On-Premise territory and responsible for driving both the current and future distribution and sales of our product portfolio in key accounts.• Musketeers plan, develop and execute measures to intensify consumption in existing On-Premise locations and identify opportunities to win and activate Key Accounts in new On-Premise playgrounds.• Managing Sub-Distributors and aligning support with the Sales Team. Consolidating incentives programs to encourage Sales impact and emotionalize the relationship with the Distribution partners Show less

  • National On-Premise Manager

    Jan 2018 - Apr 2020

  • Musketeer

    Nov 2014 - Dec 2017
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  Heineken malaysia berhad

  Apr 2020 - Mar 2023

  Group account manager
• 

  Moët hennessy diageo malaysia

  Apr 2023 - now

  Senior sales manager