Experience

• 

  Vodafone

  Aug 2013 - Nov 2015

  International account advisor

  • Handling Billing and technical queries and customer complaints and helping UK customers manage their accounts.• Communicating with all involved parties to ensure delivering distinguished service.• Mentoring and supporting new employees.• Meeting service level in handling all transactions.• In charge of knowledge delivery and improvement and also delivering new updates briefing packs and also reporting performance to the team on hourly basis as well as handling on call escalations as part of the delegated escalation handling team. عرض أقل

• 

  Teleperformance

  Nov 2015 - Jan 2016

  International account advisor

  • Handling customer service queries for a leading tourism company customers related to their travel itineraries

• 

  Grant thornton egypt

  Jan 2016 - Jun 2016

  Junior auditor

  • Working as part of an audit team in the consultancy department handling core assurance and reporting tasks mainly for NGOs, also was part of an assurance team taking part of a financial evaluation for a corporation under sale and part of an assurance team executing core assurance assignment for an industrial organization and a microfinancing organization.• Preparing lead schedule with trial balance received• Reviewing financial statements• Preparing and preforming audit using the substantive audit excel templates• Providing clear documentation of work done (Source, Sample, References…etc)• tracking down and escalate operational vulnerabilities, and financial and accounting risks• Investigating, analyzing and reporting on the business processes and the clients’ annual accounts. عرض أقل

• 

  Prime investment

  Jun 2016 - Nov 2017

  Officer

  • Maintaining records of routine operation transactions.• Performing financial and accounting reporting process in line with business requirements• Preparing financial and accounting reports for management and clients• Recording and reporting of transactions executed on timely basis• Ensuring the record retention by archiving all required documents both in paper and electronic forms• Preliminary preparation of all vouchers• Preparing cash flow for funds and portfolios on daily basis• Collaborating with the legal and compliance teams to ensure the fulfillment of all regulatory requirements as well as adhering to the firm standards and policies• Maintaining external fund administrator relationships, including maintaining parallel records for cross checking and reconciling.• Setting up bank, brokerage or custody accounts for existing and new clients.• Preparing and printing tickets after checking the details of the trades and holdings against the invoice received from the broker the next day.• Preparing payment orders after verifying the invoices received are matching the order details and the client position.• Sending all fund related transactions to the admin services companies to maintain parallel records.• Reconciling custody position and cash position and archiving the documents after verification• Reconciling statements, invoices and vouchers عرض أقل

• 

  Itworx

  Nov 2017 - now

  • Performing related bank and inter-company reconciliations.• Performing general accounting functions, including operation of the general ledger system, journal entries and month-end closing. • Assisting in preparation of monthly budgets, financial statements, trial balance, bank and inter-company reconciliations enabling smooth finalization of accounts. • Analyzing general ledger accounts. • Facilitating external audit of company’s accounts and providing required • reports/information to the auditors. • Reviewing financial statements once prepared by external auditors.• Examining, analyzing journal ledger entries, bank statements, inventories, expenditures, other accounting financial records, documents and systems. • Following up with the settlement of Corporate Credit Cards charges and mobile phone bills at the end of every month. • Managing all accounting tasks related to petty cash, and A/P ensuring accuracy, speed and efficiency, overseeing collection of all outstanding receipts on the Microsoft • GP (Great Plains) financial system.• Collaborating with the legal and compliance teams to ensure the fulfillment of all regulatory requirements as well as adhering to the firm standards and policies.• Preparing, Calculating and filing the GCC VAT return after reviewing with the tax consultant.• Reviewing and posting month end closing entries and year end closing entries.• Liaising with the GAFI and handling all financial communications and matters with the GAFI• Managing Cash Flow and preparing necessary projections on monthly basis. عرض أقل Performing related bank and inter-company reconciliations.Performing general accounting functions, including operation of the general ledger system, journal entries and month-end closing. Assisting in preparation of monthly budgets, financial statements, trial balance, bank and inter-company reconciliations enabling smooth finalization of accounts. Analyzing general ledger accounts. Facilitating external audit of company’s accounts and providing required reports/information to the auditors. Reviewing financial statements once prepared by external auditors.Examining, analyzing journal ledger entries, bank statements, inventories, expenditures, other accounting financial records, documents and systems. Following up with the settlement of Corporate Credit Cards charges and mobile phone bills at the end of every month. Managing all accounting tasks related to petty cash, and A/P ensuring accuracy, speed and efficiency, overseeing collection of all outstanding receipts on the Microsoft GP (Great Plains) financial system.Collaborating with the legal and compliance teams to ensure the fulfillment of all regulatory requirements as well as adhering to the firm standards and policies.Preparing, Calculating and filing the GCC VAT return after reviewing with the tax consultant.Managing Cash Flow and preparing necessary projections on monthly basis. عرض أقل

  • Chief Accountant

    Mar 2021 - now

  • Senior Accountant

    Feb 2019 - Mar 2021

  • Accountant

    Nov 2017 - Feb 2019