Experience

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  Accenture

  Sept 2015 - Apr 2016

  Accounting associate - accounts receivable

  Order to Cash (SAP)- Manage OTC process within agreed budget.- Ensure achievement of OTC process performance and quality standards, as defined in service level agreements, taking appropriate improvement actions where appropriate. - Issue resolution for all internal customer queries/complaints.- Maintain appropriate levels of technical knowledge, and expertise.- Support the OTC accounting research, interpretation as necessary.- Ensure OTC Process and operating procedures are clearly defined, documented and up-to-date- Implement agreed internal control procedures for OTC process Show less

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  Fast distribution corporation

  May 2016 - Jul 2017

  Site internal auditor

  Assist group comptroller with close supervision with Asset Management Manager in maintaining controls and policies of the branch activities through regular branch and field sales audit specifically on master coverage plan compliance, cycle plan execution, ICE compliance, SFA compliance, cash vault compliance, trade receivables confirmation, unapplied credit note confirmation, bounced check, Ex-truck count and reconciliation, inventory level or days cover, cycle count result, good stock return, hold orders, sales order processing, credit override and updates on CCA (credit customer application) compliance, advances to principal compliance, advances to employees compliance, financial statement reliability and accuracy, security control and other undermined risk areas in operation covering the area of Leyte. Show less

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  Teletech philippines

  Sept 2017 - Dec 2017

  Technical support

  Provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required. Show less

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  Meditab software, inc.

  Jun 2018 - Jan 2019

  Billing implementation specialist

  ImplementationInitiates the Billing Implementation Project and acts as a point of contact for the client in relation to all the billing aspects of the project.Assess the client’s needs and customize the billing portion of the client's IMS system according to their individual needs.Demonstrate and train the client (both new and current) on the billing modules of IMS. They will conduct remote Super User and End user training for the clients.Operations and SupportReceives client calls and emails regarding billing training and customizationMeet with client to resolve any billing training and setup related issuesProvide technical billing knowledge and assistance to other departmentsQuality Check Functions (QC)Assesses client’s current current billing setup and processes (Reimplementation) Evaluates billing setups and customization before “Go-Live”Update the Billing QC Checklist as neededInternal Training and WebinarsHost Lunch and Learn WebinarsProvides internal training and certification of the billing modules of IMS to new and current employees Communication and CoordinationWill be reporting to a local Billing Implementation Manager who will assign most of the tasksTraining requests may also come from other departments; Support, Accounts Management, Project Managers etc. Show less

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  Union galvasteel corporation

  Mar 2019 - Feb 2021

  Credit analyst

  Assessed customer creditworthiness to approve credit line requests and managed these lines according to company policies. I enforced approved terms, ensuring any deviations were authorized.My role included analyzing credit applications, gathering customer information, and implementing credit limits through Credit Analysis Reports. I monitored account statuses, advising the sales team on credit solutions, and reviewed collateral documents for legal compliance. I also prepared notices for delinquent customers, managed non-performing accounts, and facilitated legal actions as needed. Show less

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  Ags, an epldt company

  May 2021 - Oct 2022

  • SAP Business One Support Consultant

    May 2022 - Oct 2022

  • SAP Business One Functional Consultant

    May 2021 - Apr 2022
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  Smits, inc. - it company of san miguel corporation

  Oct 2022 - now

  • SAP Business One Support Team Lead

    Apr 2023 - now

  • SAP Business One Support Consultant

    Oct 2022 - Apr 2023