Experience

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  Sca recycling

  Sept 2006 - Mar 2009

  Business trainee

  • Facilitated the installation, training and operation of several challanging projects for key customers.• Manage the day to day aspects of transport scheduling and vehicle maintenance at several depots.• Involved with all the day to day aspects of running a recycling depot; training, H&S compliance, dealing with customers, cost control, collection scheduling etc.

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  Sca recycling

  Mar 2011 - Jan 2015

  Branch manager

  Oversaw day-to-day production, logistics, and administration functions, facilitating the safe and efficient running of branch operations by verifying consistent compliance with customer and statutory requirements. Uncovered and resolved strategic and tactical issues impacting sales management and business operations.• Performed monthly and quarterly employee performance appraisals to find and improve low-producing areas.• Trained, built, and led a depot team of up to 34 members across 2 sites, aimed at surpassing set business objectives.• Monitored and maintained ISO quality system adherence for improved customer satisfaction. • Successfully planned and led the merger of three operations into one site saving over £2M in costs per annum.Key Achievements• Generated sales lead for the depot by developing prospecting strategy involving engagement from the whole team.• Planned and conducted ER investigations, while discovering and settling possible employee misconduct. • Facilitated a required recycled volume and quality at the lowest possible landed cost by designing an optimal market strategy and sourcing model. Show less

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  Ds smith

  Sept 2012 - Sept 2023

  Lead the effective development and execution of the company’s strategy, objectives, and policies for efficient management of all health and safety matters. Analyse and control the depot’s operational matters to achieve the company’s financial, budgetary, and organisational targets. Ensure the suitable utilisation of resources for optimal operational performance and availability.• Design and implement advanced procedures to fulfil the overall requirements of ISO Systems, which included ISO 14001:2015, ISO 9001:2015, and ISO 45001:2018.• Planned, streamline, and manage daily operations of recycling centre to meet and exceed customer requirements.• Provide excellent services to more than 100 different customers, while generating and maintaining a £7M revenue.• Prepare and administer a £3M cost base every year to stay within the agreed budget.Key Achievements• Secured new business opportunities and grew existing business lines by introducing new service offerings.• Reduced financial discrepancies by improving documentation and reporting accuracy for operational controls.• Attained over 20% improvements in employee engagement scores by devising and executing the best initiatives.• Achieved Gold Safety Awards for the last few years by developing a strong Health & Safety culture and ensuring the company and legislative standards are achieved. Show less Monitored and managed all production and commercial matters at both the Portsmouth and Avonmouth depots by liaising with commercial operations and the senior leadership team. Created and executed the depot’s long- and short-term strategy focused on ensuring engagement and commitment from key stakeholders at all levels.• Established and nurtured strong relationships with prospective clients to drive new business growth.• Organised and coordinated recycling collection schedules to optimise service quality and efficiency.• Reviewed sales and expense records to make proactive adjustments to policies and procedures.• Evaluated local market conditions and sought new opportunities for growth while leading regional BDM members.• Developed and maintained a safety culture across several sites to prevent major risks or hazards.Key Achievements• Spearheaded and delivered a £2MM build and start-up project of the new Avonmouth depot on time and within budget, involving procurement, CDM regulations, employee consultations, and recruitment processes.• Created and managed prospecting and growth plans while managing Business Development team for the region. • Increased overall annual sales by 17% by incorporating several quality process improvements within the depots, managing up to 50 colleagues across multiple locations. • Built and motivated a strong H&S culture to maximise production and profitability at the depots, achieving over 10 years LTA free at Portsmouth and achieving excellent audit compliance scores. Show less

  • Operations Manager

    Jul 2021 - Sept 2023

  • Multi-Centre Business Manager

    Jan 2015 - Jun 2022

  • Depot Manager

    Sept 2012 - Dec 2014
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  Veolia uk

  Sept 2023 - now

  Business manager