Experience

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  New retail design

  Nov 2006 - Oct 2007

  Pa and office manager

  PA to the three directors Client liaison and client quotationsSales, Purchase Ledger, petty cash and bank reconciliationDispatch and project managementHR duties: staff reviews, payroll, tracking holiday and sick leave, and overtimeResponsible for photocopiers/fax machines /telephone systems/IT queries

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  Stanley's removals

  Nov 2007 - Aug 2008

  Pa and customer

  Service Liaison CONTACT PERSON: Sandy HenebreyTELEPHONE NUMBER: +27 31 465 5051 / [email protected]: receiving a minimum of 150 calls per day. Taking down client's details and listing items to be moved. Personal assistant to the owner: screening calls, checking emails, typing all outgoing correspondence, arranging meetings and diarizing all special events, arranging personal and company travel arrangements. Customer service liaison: following up of all quotations sent out, answering all client queries / concerns, and adjusting quotes already sent if required by the client. Show less

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  E clear

  Sept 2008 - Oct 2008

  Chargeback auditor

  Cross referencing through clients credit card payment in order to identify if a refund / chargeback is due or not.

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  Precise media

  Nov 2008 - Apr 2011

  Credit controller

  Calling accounts payable departments requesting payment, drafting accounts spreadsheets, account reconciliation, credit card payment processing and reconciliation, providing support to both the financial controller, billing manager and credit control manager, issuing statements.

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  Holford partners

  May 2011 - Apr 2012

  Office manager

  TELEPHONE NUMBER: +44 207 580 2244Full management responsibilities for a large dental practiceSales ledger and purchase ledger for three limited companies and one partnership using Sage 50Responsible for photocopiers /fax machines /telephone systems /IT queries /maintenance contractsHealth and Safety: fire safety, electricians, PAT testingManage technical problems and work with IT support where necessaryEnsure regular risk assessments of office environmentKeeping all office areas neat and tidyHR duties: staff reviews, payroll, tracking holiday and sick leave, and overtimeStock controlFamiliar with CQC requirementsCRB checked Show less

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  James dewe-mathews dental practice

  May 2012 - Apr 2015

  Practice secretary / pa / office manager

  Reception duties for a prestigious dental practice using Chiral softwareDealing with Royalty and celebrities on a daily basis Banking and invoicingCredit controlManage technical problems and work with IT support where necessaryKeeping all office areas neat and tidyManaging all patient queriesResponding to practice emailsManaging all written correspondence

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  Weybridge rpc

  Oct 2017 - now

  Practice manager and facilities manager

  Ensure the efficient day-to-day management of a large mixed practice. First line management responsibility for dental receptionists and dental nurses including responsibility for motivation, objective setting and appraisal.