Experience

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  Ho chi minh university of technology

  Jan 2009 - Jan 2014

  Student

  Graduated from The University of Technology, HCMCProgram PFIEV (Programme de Formation d'Ingenieurs d'Excellence au Vietnam)Major: Electrical Engineering – Energy Systems

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  Franco pacific co., ltd

  Aug 2014 - Nov 2016

  Project engineer

  Project management, co-operate with suppliers to set up tasks and schedule about electrical, electronic and testing equipment, materials of substation.

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  Ascenx technologies

  Dec 2016 - Mar 2019

  Field services engineer

  Operation, installation and calibration products & tools in the semiconductor manufacturing industry.

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  Intel corporation

  Apr 2019 - Dec 2020

  Operations manager

  Establish operating policies and procedures, coordination of multiple functions within a manufacturing facility, establishing strategic plans to ensure production schedules are met within established quality and cost objectives.

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  Ascenx technologies

  Mar 2021 - Jun 2023

  Field services engineer

  • Work in support team at TSMC – Taiwan, responsibility for installation LAM’s tools (EOS – Spin Clean).• Provide quality on-site repair and maintenance service on complex electro-mechanical systems, troubleshoot equipment problems, and conduct diagnostic procedures to isolate problems, take steps to minimize downtime or system interruptions, and eliminate equipment malfunctions; determine corrective actions as required.

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  Huu toan group

  Jul 2023 - Jul 2024

  Service operation manager

  • Supervise, manage and responsible for routine activities of service engineers & technicians.• Manage work orders, workload demand on labor resource planning.• Review and monitor cost and overall profitability of projects.• Monitor metrics and leverage customer feedback to drive continuous improvement of service practices.• Coordinate with procurement to prepare equipment PO’s, installation and parts lists, and vendor required items.