
Timeline
About me
Customer Support |Sales Expert| Virtual Assistant | ESL Tutor
Education

Nigerian institute of journalism ogba , ikeja lagos state nigeria
2005 - 2007Postgraduate degree mass communication/media studies upper credit
Abia state university
1998 - 2001Bachelor of education - bed
Experience

Harness & alban, lagos
Jun 2005 - Jan 2008Deputy head brand strategy/ researchMajor achievements while at Harness & Alban• Greatly improved the perception and brand equity of Clients• Built a brand architecture that provided a strong brand identity to support Marketing efforts of brands• Built an enduring and marketing cutting-edge for brands• Effectively harnessed media publicity to achieve top of the mind (TOM) awareness for the brands, as a leader in the industry.

Mecadon engineering nigeria ltd
Jan 2008 - Aug 2019Functional Responsibility:• Managing new Clients and existing ones• Ensure the smooth running of various projects undertaken by the company• Oversee the smooth operation of the regional fields• Handling the procurement and the supplies of field requisitions and items• Handling Logistics of field Operations• Administration Supervised daily support operations of the company and planned efficient administrative procedures. I managed the daily activities of a team of over 60 hands On Engineers.
General Manager
Aug 2009 - Aug 2019Administrative Manager
Jan 2008 - Aug 2009

Loveworld publishing ministry
Feb 2021 - nowProject managerI work as the Rhapsody of Realities Zonal Manager for East, West & Central Africa 2.Rhapsody of Realities is a daily devotional published by Loveworld Inc. It is translated into all the known languages and dialets of the world. It is in its 25th year in print. Project planning- develops detailed project plans, project timelines and execution. Sponsorship and Partnership Drive – develops strategies to increase sponsorship of the devotional through internal and external partnership mobilization. Team Coordination- Partnership Managers, Distributors, graphic designers, data managers Liaise with various stakeholders including management, team members and external partners to achieve stipulated project milestones. Strategy development for expanding the reach and impact of the devotional Resource Management, allocates resources to effectively meet project milestones and deadlines Monitoring and Reporting, providing regular updates on projects. Show less

Mecadon golf
Jun 2022 - Mar 2025Customer service manager
Trisolla
Mar 2023 - Mar 2025Brand ambassador
Licenses & Certifications
- View certificate

Creating positive conversations with challenging customers
LinkedinJan 2023 - View certificate

Customer service foundations
LinkedinJan 2023 - View certificate

Become a customer support specialist
LinkedinJan 2023 - View certificate

Managing a customer contact center
LinkedinFeb 2023 - View certificate

Customer service: problem solving and troubleshooting
LinkedinJan 2023 - View certificate

Customer service: handling abusive customers
LinkedinJan 2023 - View certificate

Learning hubspot crm
LinkedinJan 2023 - View certificate

Customer service: serving customers through chat and text
LinkedinJan 2023 - View certificate

Phone-based customer service
LinkedinJan 2023 - View certificate

Writing customer service emails
LinkedinJan 2023
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