Experience

• 

  Telefónica argentina

  Jan 2014 - Feb 2014

  Pasante

  Archivo, comunicación con clientes, recepción de reclamos, manejo del paquete Office e intranet para la carga de información.

• 

  Teleperformance

  Dec 2016 - Mar 2017

  Agente

  Atención al Cliente correspondientes a productos de primera linea. Brindar asistencia técnica, brindar información, gestión de emails, derivación, soluciones, asignación de servicios técnicos, sondeos de información.

• 

  Manos abiertas

  Mar 2017 - Apr 2019

  Administrativo

  - Tramitar documentación bancaria e institucional.- Elaborar pagos, rendiciones, registros de cobros, cargas de facturas y pagos ensistema contable Netsuite, y reclamos de pagos.-Negociar con proveedores.-Archivar, escanear y ordenar documentación.-Declaraciones juradas en SRM - UIF-Declaraciones juradas de cargas sindicales a nivel nacional del personal-Carga Información en Salesforce (actualizar base de datos - cargas masivas eventuales)

• 

  Philip morris international

  Apr 2019 - Sept 2021

  Account payable analyst - helpdesk

  - Provided comprehensive support to the company's business lines in the Latin America, Central America, Caribbean, and Canada regions as an Accounts Payable Analyst - Helpdesk.- Generated customized reports for global suppliers involved in the global supply network, ensuring accurate and timely communication.- Facilitated knowledge transfer to new teams during the transformation process, ensuring a smooth transition and maintaining operational efficiency.- Managed the maintenance of the supplier platform in Argentina, ensuring accurate and up-to-date information.- Acted as the primary point of contact for supplier tickets and escalations, promptly addressing and resolving issues to maintain strong supplier relationships.- Maintained clear and concise documentation of all interactions and activities, ensuring accurate record-keeping and efficient communication within the team.- Collaborated with cross-functional teams to streamline processes and improve the efficiency of accounts payable operations.- Diligently proofread all communications and documentation, ensuring accuracy and professionalism in all interactions. Show less

• 

  Sap

  Sept 2021 - now

  - Coordinated accounts payable tasks for Argentina, Peru, and Chile, ensuring timely and accurate processing of payments and invoices.- Monitored and tracked tickets and processes for Argentina, Peru, and Chile, resolving escalations and ensuring adherence to established procedures.- Took ownership of special processes related to international flights and credit cards, ensuring compliance and accuracy in financial transactions.- Conducted reconciliations of expense and vendor accounts, identifying and resolving discrepancies to maintain accurate financial records.- Generated reports on financial results and handled special cases, providing valuable insights and recommendations for improvement.- Conducted audits of marketing expenses, ensuring compliance with company policies and identifying areas for cost optimization. Show less - Managed accounts payable for multiple countries (Mexico, Costa Rica, Panama, Puerto Rico, and Barbados), ensuring accurate and timely processing of vendor invoices and payments.- Collaborated closely with payment teams, procurement, and business units responsible for vendors.- Implemented internal policies and procedures, ensuring adherence to company guidelines and maintaining control over accounts payable activities.- Conducted audits of marketing expenses, identifying discrepancies and implementing corrective measures.- Resolved vendor tickets and escalations promptly, ensuring smooth operations and minimizing disruptions to SAP's business.- Communicated effectively with stakeholders, both internal and external, ensuring clarity and understanding of financial processes and requirements.- Diligently proofread all documentation and communications, ensuring accuracy and professionalism in all interactions. Show less

  • Finance Operations Specialist

    May 2023 - now

  • Finance Operations Associate

    Sept 2021 - May 2023