Experience

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  Datanet systems & services, bahrain, middle east

  Jan 1995 - Jan 1997

  Analyst programmer

  Design and Development of Business Applications.

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  The amiri court, state of bahrain, middle east

  Jan 1997 - Jan 1999

  Unix system administrator /edp co-ordinator

  Administration of Unix network in RS/6000 environment running on IBM AIX operating system. Application development using Microsoft tools.

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  Kmart

  Jan 2000 - Jun 2003

  Senior developer/consultant

  Design, development and maintenance of Kmart store applications in Informix 4GL/D4GL on Oracle/Unix platform.

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  Freudenberg sealing technologies

  Jan 2004 - Dec 2005

  Programmer analyst

  Development and maintenance of Tecsys ERP application featuring Distribution, Warehouse and Transport management systems.

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  Champion home builders

  Jan 2006 - Jun 2014

  Programmer analyst

  Developer / Technical Lead / Business Analyst- Microsoft Dynamics NAV 2009, SQL Server 2008 administration, RightNow & Salesforce CRM integration, Support & maintenance of Web sites & web technologies, Vignette Portal admin, Upgrades & Systems migrations

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  Tech mahindra

  Sept 2014 - Nov 2014

  Solution architect

  Technical Lead for financial implementation & migration of data from AS/400 system to Microsoft Dynamics NAV 2013

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  Health alliance plan

  Dec 2014 - now

  Lead programmer analyst

  Manages and provide technical support for all the voice applications for the various contact centers of HAP. The software suite consists of Opens Scape contact center (OSCC) , Genesys Interactive Voice Response system (IVR), Verint workforce management and quality monitoring system, and Symon reader boards.