Experience

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  Essex shared services agency

  Jan 2002 - Jan 2008

  • Server Support Engineer

    Jan 2007 - Jan 2008

  • Desktop Support Engineer

    Jan 2003 - Jan 2007

  • Helpdesk Support Analyst

    Jan 2002 - Jan 2003
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  Nhs essex csu

  Dec 2010 - Sept 2014

  Senior server engineer

  I am a Senior Server Engineer primarily working on small to large ICT projects.I have Recently completed a large Domain Migration project with Princess Alexandra Hospitals Trust to migrate the remainder of their server estate to their 2008 domain. A project which was completed in collaboration with the customer, with minimal disruption and to very tight timescales.In addition, I am working as part of a team to migrate multiple customers from a number of forests to one 2008 R2 forest, allowing for the legacy forest/s decommission.I am also part of a design team introducing a new 2012 Active Directory Forest with a view to completing a domain migration for my own organisation.I also provide assistance to the Service Desk, Infrastructure Operations, Infrastructure Problem and Infrastructure Incident teams where required. Show less

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  Nel

  Oct 2014 - Jun 2022

  Role came to an end due to secondment cease as part of NEL CSU closure. Infrastructure Team Leader alternating between Project and Operational teams. My role is to provide daily support whilst motivating and developing the team. To liaise with other ICT teams including Service Desk, Provisioning, Field Service, Telecoms, Technical Services and Programme Management. To listen to Customers with the intention of providing high quality customer service and to improve patient services.

  • Senior Infrastructure Services Manager

    Oct 2021 - Jun 2022

  • Cloud Operations Manager

    Aug 2020 - Oct 2021

  • Technical Architect

    Jul 2018 - Jul 2020

  • Principal Consultant

    Apr 2016 - Jul 2018

  • Infrastructure Team Leader & Technical Lead

    Oct 2014 - Apr 2016
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  South west london integrated care system

  Jul 2022 - Dec 2022

  Service lead infrastructure operations and support

  Operational oversight for the Infrastructure Operations and NCL ICB Field Support team, as part of the London Shared ICT Service hosted by South West London Integrated Care Board. This involves daily accountability for the teams, plus the safe transition of services into the relevant London ICB/ICS and out of London Commissioning Support Units.

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  Nhs north central london icb

  Jan 2023 - Jun 2024

  Infrastructure manager

  Responsible for the operational Infrastructure services across the ICB and primary care. Strategic planning of roadmap and implementation of service improvement plan.

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  Nhs north east london

  Jul 2024 - now

  Senior server and systems manager

  Responsible for the operational running of the Server and Systems team. Work with the technical services management team and project management office, to provide the best service to the ICB and its customers.