Salahuddin Azimuddin

Experience

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  Others

  Sept 1996 - Mar 2001

  Reservations and Ticketing

  International Travel House, an ITC grp, Chennai. Jan’99 to Mar’01Forvol International Services, a TATA grp, Chennai. Jul’98 to Dec’98Premier Tours & Travels, Chennai, Sep’97 to Jun’98SITA World Travel, Tiruchirapalli, Sep’96 to Jul’97This is where I gathered my initial experience and developed myself as a travel professional, by catering to travel requirements of corporates, from different fields, like Citibank, MRF, HCL, Cairn Energy, etc. My responsibilities, while handling these corporations, include domestic and international air ticketing, client and vendor coordination. It was a rich experience and during this tenure, I received several certificates of merit to my credit. Show less

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  Bharat Travel Services

  Apr 2001 - Sept 2003

  Operations Lead

  Contributions:✔ Led a team of 12 members as In-charge of Operations,✔ Visiting clients on a regular basis and maintain a cordial relationship,✔ Training team members on market/product updated on regular intervals,✔ Liaising with sales and back office on operational and accounting issues,✔ Taking part in management meets.Recognition:✔ A fully sponsored business class trip to KUALALUMPUR by Malaysia airlines.Reason for leaving:✔ Career advancement

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  AMERICAN EXPRESS TRAVEL RELATED SVCS CO INC

  Oct 2003 - Mar 2006

  Senior Travel Counsellor - Corporate Travel

  Contributions:✔ Independent charge of handling complete travel formalities for a set of big corporates like TATA Consultancy services, Cognizant Technology Solutions, etc✔ To handle complete travel formalities of Senior management staff, right from taking travel request, finalizing their travel plan, assisting in visa submissions and finally closing the sale by collection of payment,✔ Regular follow-up of payments by maintaining a report updated on a daily basis.Recognition:✔ A fully sponsored business class trip to PARIS by Air France,✔ Merit certificates and cash rewards.Reason for leaving:Career advancement Show less

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  Emirates

  Mar 2006 - Sept 2020

  Contributions:✔ Overall assistance in Pricing and fare analysis for the UAE market,✔ Responsible for creating and maintaining benchmarking records, ✔ Maintain a track of competitor activities related to pricing,✔ Ensure fares are filed on system as per intent,✔ Track performance of tactical and strategic activities in the market,✔ Constantly evaluate market trends, forward booking, competitor behavior etc. ✔ Pro-active & timely evaluation of group requests,✔ Assist sales office in negotiations to win business,✔ Educate and train stake holders in optimizing and increasing revenue.Recognition:✔ RO GEM awarded for accuracy and error free filing of fares for UAE.✔ Got transferred to Revenue Optimization department in Airline Headquarters from UAE Sales office within a short span of time,✔ Got an inter-departmental transfer to Groups division with the roles and responsibilities of a Groups Analyst. Show less Contributions:✔ Generating sales from 60+ travel agents of Chennai, Trichy and Madurai,✔ Handling major corporates and assist them in framing deals and agreements,✔ Achieving station targets as per Revenue Plan,✔ Initiate special fares and promotions to stimulate demand during low season,✔ Work closely with Consolidators and Incentive agents to tap potential group movements,✔ Optimize high demand flights by maximizing sales on high yield RBDs,✔ Successfully uplifted huge religious movements (Haj, Umrah, Holyland) by tapping respective consolidators,✔ Regular analysis of weak O & Ds and agents vs their flown figures,✔ Handling Group movements (Leisure, Pilgrimage, Labor, Incentive),✔ Represented station to liaise with headquarters for Pricing and Groups related activities,✔ Maintaining competitor information, generating agency data-base & performance reports.Recognition:✔ Got an inter-departmental transfer with promotion from Reservations to Sales Support within a short span of time. This is in due recognition for the initiatives taken in handling responsibilities other than assigned to me.Reason for leaving:✔ Moved to Emirates Airline - DXB Show less

  • Revenue Optimization Coordinator

    Jan 2014 - Sept 2020

  • Senior Sales Support Executive

    Mar 2006 - Jan 2014
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  Alhind Travel Portal

  Apr 2021 - now

  Senior Operations Manager

  Contributions:✔Managing a team of 20+ staff responsible for handling travel related activities worth INR 10 billion per month,✔Negotiating deals with airlines to remain competitive in the market,✔Optimally market and utilize contracted air fares on portal✔Offering expert advice to all India sales staff with regards to varied entry requirements of different countries due to Covid-19,✔Handling all operation related issues and complaints and grievances in an amicable manner, ✔Monitoring staff performance and motivating them through proper training and guidance. Show less