Karen Imbert González

Karen Imbert González

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  • Timeline

  • About me

    Industrial Director - Agile Lead (SAFe Program Consultant) at Sopra Steria Group

  • Education

    • Universidad de Oriente, Cuba

      1996 - 2001
      Computer Science Bachelor Degree
  • Experience

    • Sopra Steria

      Oct 2014 - now

      As industrial manager of the Service Center in Valencia, I am responsible for monitoring agency production. Follow-up of the production risks of the projects, as well as their needs or alerts.Ensuring that the rules and procedures within the Sopra Steria delivery model are followed, as well as their continuous improvement.Provide support to projects in difficulty through tools and training according to their needs.Training of our managers through various courses and webinars.Collaborate in the improvement of customer relations through workshops dedicated to Coaching & Teambuilding. Show less Energy and utilities: Management of a (+15) dedicated MCO team with a highly demanding client and high impact applications. Very high level team with complicated and sensitive infrastructure management. Activity monitoring, direct interaction with the customer, continuous improvement, risk management. Insurance: Manage a team of 40+ testers in Third-Party Application Acceptance project for a major German Insurance company. Leads the transformation from a client-based team into a Nearshore team located in Valencia. SAFe train-framed testing teams, distributed in seven tribes and 22 squads. Multi-company and multicultural environment.In-house IT systems department: Project management focused on the development and maintenance of the company's own applications. Offshore team of +30 developers, analysts and testers. Agile transformation. Deployment of Scrum and Kanban according to the needs of the teams. Risk management, billing and backlog tracking. Ramp-up from 4 to 38 in a year. Tools and frameworks: .NET, MS Silverlight, MVC, Azure Devops. Energy: Project Management of an offshore team dedicated to non-functional testing. Application security, static security and performance testing. Planning, task prioritization and assignment, risk management. Improvement actions. Monthly and annual forecasts, profitability, reporting, invoicing. Tools: Loadrunner, Jmeter, Paros proxy, Acunetix, Burp Suite3 and SonarQube. Show less

      • Industrial Director

        Feb 2022 - now
      • Agile Coach

        Feb 2021 - Feb 2022
      • Project Manager

        Oct 2014 - Feb 2021
  • Licenses & Certifications

    • Scrum Master Certified (SMC)

      Scrum.org
    • ICAGILE CERTIFIED PROFESSIONAL - AGILE COACHING

      Agile611
      Jun 2022
    • TMMi Proffessional

      TMMi Foundation
    • Certified SAFe® 4 Agilist

      Scaled Agile, Inc.
      Aug 2019
    • ICAGILE CERTIFIED PROFESSIONAL - AGILE TEAM FACILITATION

      Agile611
      Jun 2022
    • ITIL Foundation Level

      ITIL Certified
    • Certified SAFe 6 Program Consultant

      Scaled Agile, Inc.
    • ISTQB

      ISTQB® - International Software Testing Qualifications Board