Galen Anderson

Experience

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  Planned Parenthood of Northern New England

  Jul 2001 - Jun 2017

  Network Administrator

  Oversaw a network of 300 PCs and thin clients in 27 locations and 3 statesMaintained two virtual networks consisting of ESXi hosts and virtual serversAdministered the Microsoft Exchange 2010 serverUpgraded the storage capacity of the network with an Equalogic SANPerformed the backup of critical data with Symantec Backup Exec and DataDomainMaintained the database of user accounts in Windows Active DirectoryDocumented user and machine informationFacilitated acquisition and deployment of new workstations and softwareInstalled a Tangent Datacove appliance for e-mail archiving complianceInstalled Microsoft WSUS for updates and patch managementInstalled ESET Antivirus to protect servers and workstationsInstalled network hardware and connections at new remote sitesOrganized work and purchase orders in Numara Track-ItAdministered the system of Cisco VOIP phones using UCMA, UCA, and UCCXASupervised the Help Desk to assist users via telephone and e-mailServiced and maintained network in home office and remote sites Formulated the IT Department’s disaster recovery planAssisted vendor in deploying new MPLS network with IP telephones Show less

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  Primmer Piper Eggleston & Cramer PC

  Jun 2017 - now

  Desktop and Network Technician