Achraf Marbati

Achraf Marbati

Call Center Operator

Followers of Achraf Marbati174 followers
location of Achraf MarbatiCasablanca-Settat, Morocco

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  • Timeline

  • About me

    Information Technology Consultant

  • Education

    • Specialized Institute Of Applied Technology

      2007 - 2009
      Selling Skills and Sales Operations
  • Experience

    • Résolution Call

      Jun 2010 - Mar 2011
      Call Center Operator
    • Telecom Academ

      Mar 2011 - Apr 2014
      Call Center Assistant
    • INTELCIA

      Jan 2014 - Jan 2016
      Call Center Customer Service Representative
    • Olstore

      Jan 2016 - Jan 2017
      Associate Founder
    • Sitel

      Oct 2018 - Apr 2019
      Technical Customer Support Representative
    • Freelance

      Jun 2020 - Apr 2021
      Support technique informatique
    • Dell Technologies

      Apr 2021 - Sept 2023
      Technical Support Senior Technician
    • Olstore

      Oct 2024 - now
      Information Technology Consultant

      I manage the digital and cybersecurity aspects. My role includes analyzing needs and providing the technical and commercial elements necessary to achieve the objectives defined with our clients.

  • Licenses & Certifications

    • Google IT Support Specialization

      Coursera Course Certificates
      Mar 2021
      View certificate certificate
    • Google IT Automation with Python Specialization

      Coursera Course Certificates
      Jun 2020
      View certificate certificate
    • Cybersecurity Fundamentals

      IBM
      Apr 2021
      View certificate certificate
    • Networking Essentials

      Cisco Networking Academy
      Jan 2021
    • Introduction to Cybersecurity

      Cisco
      Jan 2021
      View certificate certificate