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Ruchira Bagchi

Ruchira Bagchi

Executive

Followers of Ruchira Bagchi107 followers
location of Ruchira BagchiPune, Maharashtra, India

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  • Timeline

  • About me

    Manager at Startek with Lean Six Sigma certifications & contact centre expertise

  • Education

    • Vinoba Bhave University

      2003 - 2006
      Bachelor of Commerce - BCom Accounting

  • Experience

    • Aon

      Oct 2008 - Oct 2009
      Executive

    • Affiliated Computer Services

      Oct 2009 - Mar 2011
      Analyst in US Payroll

    • Milliman

      Mar 2011 - Oct 2013
      Benefits Administrator

      I was a Benefit Administrator with a team under me working on insurance plans and pension benefits

    • Infosys

      Jan 2014 - Aug 2015
      Team Lead

      I was a Team lead in insurance and payroll

    • Aegis Global

      Oct 2018 - Apr 2021
      Team Lead

      Team lead, with 22 members and 9 yrs exp. in Salary Payroll & Insurance claims, for US, UK, AUSTRALIA clients. Lean Six Sigma Green & Yellow belt certified, MIS, Tansitions, Legal and Grievance escalations handling for consumer forum & Social media.

    • Startek

      May 2021 - now

      • Manager

        Jul 2022 - now

      • Assistant Manager

        May 2021 - Jun 2022

  • Licenses & Certifications

    • Data Analytics

      CareerNinja | LearnTube
      Apr 2024
      View certificate certificate

    • QDNA

      STARTEK
      Nov 2020

    • Lean Six Sigma Green Belt Certification

      Infosys
      Mar 2015

    • Lean Six Sigma Yellow Belt Certification

      Infosys
      Sept 2014