Dayan A

Experience

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  Origin ITFS

  Jun 2015 - Jul 2017

  Technical Support Engineer

  • Assembling and troubleshooting Computer Hardware’s.• Installing and Configuring Printers and Scanners. Troubleshooting its issues.• Installing and configuring desktop operating system such as Windows Xp, Windows Vista, Windows 7 and various applications and packages and Driver.• Application Software’s and Antivirus Installation, Updating and Maintenance.• System security, users based permission & restrictions and backup.• Setting up LAN and maintenance. Troubleshooting Network & Internet issues.• Installing and troubleshooting Modem, Wireless router and forming wireless networks.• Provide Training and Technical support to customers.• Excellent customer facing skills. Show less

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  Cognizant

  Aug 2017 - now

  Senior Associate

  VMware: ➢ Providing IT virtual infrastructure support for 1000+ ESXi Servers (ESXi 6.5, 6.0, 5.5 and 5.0) and 8000+ Virtual Machines. ➢ Configuration and administration of vCenter Server and VMware ESXi Hosts on HP, CISCO UCS Hardware and managing through vSphere Client and Web Client. ➢ Creating cluster for High availability (HA) & Distribute resource scheduling (DRS).➢Configured the standard VM templates for the various OS flavors.➢ Creating and managing the Virtual Machines from Clone, Template and OVA & OVF as per the client requirements.➢ Creating and managing the Resource pools and Moving VMs into resource pools. ➢ Configuring the CPU, Memory and Hard disks for the Virtual Machines. ➢ Working on Creating, Deleting and Reverting snapshots. ➢ Installing VMware tools and upgrading hardware versions into Virtual Machines. ➢ Configured resource pools, VMotion, FT and Alarms. ➢ Having good working knowledge on creation of Virtual switches, ports and port groups ➢ Creating and Increasing VMFS Data stores by using the LUNs assigned by SAN ➢ Creating and removing RDM to Virtual Machines. ➢Mapping LUN's, resizing Volumes and volume maintenance.➢ Migrating VM’s between Hosts, Data stores, Clusters, Datacenter and vCenter Servers using vMotion and Storage vMotion. ➢ Creating rules for VMs and Hosts using DRS and SDRS. ➢ Monitoring and Balancing VM’s and ESXi server Performances like (CPU, Memory , Disk and network utilization) ➢Migrating VM’s from Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) using standalone converter tool.➢ Troubleshooting ESXi hosts and Virtual machine issues. ➢ Remote Administration of HP Servers and CISCO UCS Using ILO & KVM. ➢ Updating patches on ESXi host by using VMware update manager. ➢Interacting / follow-up with Vendors for hardware, OS related issues..➢ Involved in Installation, Configuration and administration of operating systems like windows server 2008r2, 2012 r2, 2016 r2 & 2019 . Show less