Macham Mangut

Macham Mangut

Customer Care Agent (with airtel Nigeria)

Followers of Macham Mangut774 followers
location of Macham MangutJos, Plateau State, Nigeria

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  • Timeline

  • About me

    Archaeologist and Historian (GIS and Remote Sensing, African Archaeology, Migration Studies, Ceramic analysis, Heritage Management), Department of Archaeology and Heritage Studies, University of Jos, Nigeria

  • Education

    • University of Ibadan, Ibadan, Nigeria

      2011 - 2012
      MA Archaeology Historical Archaeology

      Activities and Societies: Athletics team (400m, 800m and 4x400m)

    • Ahmadu Bello University, Zaria, Nigeria

      2005 - 2008
      BA History/Archaeology History/Archaeology

      Activities and Societies: ABU Track and Field Athletics Team

    • University of Ibadan

      2015 - 2021
      Doctor of Arts Archaeology
  • Experience

    • Ison BPO

      Jan 2012 - Jan 2014
      Customer Care Agent (with airtel Nigeria)

      Attending to Customers' enquiry, requests, and complaints via telephone.

    • Ephod Communications Ltd - A Subsidiary of Ephod Group.

      Jan 2015 - Apr 2018
      Trainer and Human Resource Manager

      - Offers Geospatial services : Collection of Geospatial data and Geospatial database management for organisations and individuals- Runs training programmes in Geospatial Information Technology to organisations and individuals*Train Trainers on the basics of Training and the Philosophy of Training.*HR Manger-Coordinating the HR Department.

    • University of Ibadan

      Jun 2016 - Aug 2018
      Teaching Assistant
    • Department of Archaeology and Anthropology, University of Ibadan

      Aug 2016 - Aug 2018
      Teaching and Research Assistant

      - Guiding students on the use of GIS in Archaeological Research and Geospatial Database Management- Assisting in Teaching- Performing Administrative duties

    • University of Jos

      Apr 2018 - now
      Lecturer
    • Nicholas D. Chabraja Center for Historical Studies, Northwestern University

      Jan 2024 - now
      Postdoctoral Research Fellow
  • Licenses & Certifications

    • Certificate in Customer Service

      Spanco
      Dec 2012