
Keith Krautter

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About me
Retired from State service!
Education

Ohio University
1983 - 1985BBA Computer Systems in Business
Boston University
2003 - 2003Master's Certificate Project ManagementCompleted local Project Management courses covering the PMBOK in preparation for the PMP exam.

Hocking College
1982 - 1983AAB Computer Science
Experience

ODHS
Aug 1988 - Dec 1998Served in a lead technical role on the Support Enforcement Tracking System (SETS) Project, the automated Child Support Tracking System being implemented across the State of Ohio. Played a critical role in successfully implementing the SETS Production batch system as SETS Production Manager. Created and managed Production Support teams for both SETS and CRIS-E. Created and implemented Disaster Recovery plans for the system and participated in several hot-site exercises in which the SETS On-line system (IMS/TELON) was activated and Batch system (IMS/DLI) was run successfully. Show less
Systems Analyst
Mar 1994 - Dec 1998Programmer Analyst
Aug 1988 - Mar 1994

Carroll County Child Support Enforcement Agency
Jan 1999 - Dec 2011Provide the vision and leadership to facilitate a Services Oriented Architecture (SOA) approach to systems design and integration within the Office of Information Services.Provide the vision and leadership for Eligibility Modernization initiatives for Medicaid, Food Stamps, and Disability and Cash Assistance. Led the expansion of the Eligibility Gateway to facilitate Self-Service Client Applications and Change Reporting. Lead the design and implementation of eligibility interfaces into the new Medicaid Information Technology System (MITS) being implemented via vendor contract.Designed and Implemented an Enterprise Service Bus (ESB) using TIBCO components (Enterprise Messaging Service, BusinessWorks Process Orchestration, Object Service Broker and IMS Gateway on zOS Mainframe).Designed the pilot SOA service which provides Ohio Counties and Third Party applications (i.e. Document Management/Workflow systems) with real-time access to Health and Human Services Client Eligibility data. Designed the Eligibility Gateway, a web interface allowing electronic submission of applications for State assistance programs via third-party organizations (i.e. Ohio Benefit Bank).Provide hands-on security administration and promotions administration for the TIBCO Object Service Broker. Show less Managed a team of five technical managers and over fifty programmer/analysts in the maintenance and enhancement of the state-wide Client Registry Information System - Enhanced (CRIS-E). Prepared Requests for Proposals, evaluated responses, and then managed teams of contract staff via a client partner, including developers, analysts, and project managers. Managed budgeting ($21.5M Annual Budget), Strategic Planning, Vendor Management, Resource Management, Customer Relationship Management, Project Management, Software Release Management, and Enterprise Architecture Management. Show less Built a team of web developers (J2EE Developers/Architects, IBM WebSphere Administrators, and RDBMS Analysts) who successfully maintained and enhanced the eICMS application to enable continued County roll-out.Led the Enterprise Architecture 'Early Adopter' Project for ODJFS, which resulted in Ohio being chosen by the US Department of Health and Human Services (HHS) Centers for Medicare and Medicaid Services (CMS) as an Early Adopter State for their Medicare Information Technology Architecture (MITA) initiative, a national framework to support improved systems development and health care management for the Medicaid enterprise.Promoted to eICMS Section Chief after leading the successful transition of a large-scale, $60M web application from a DDI vendor to my hand-picked technical team. Show less
Solutions Architect
Oct 2007 - Dec 2011Eligibility Systems Section Chief
Jan 2004 - Oct 2007eICMS Section Chief
Nov 2001 - Dec 2003Information Technology Manager
Jan 1999 - Nov 2001

CGI
Dec 2011 - Apr 2012Solutions Architect
Xerox Services
Apr 2012 - Jul 2012Enterprise ArchitectCA-MMIS MediCal Project

Cambria Solutions
Jul 2012 - Jul 2014Solutions Architect / Technical ManagerState of Washington’s Health Benefit Exchange (Olympia, WA) Eligibility Solutions Architect providing enterprise architecture vision with a focus on systems integration and eligibility interface design, implementation, and troubleshooting for the wahealthplanfinder.org. Technical lead for the eligibility interface processes, providing affordability options to Washington Healthplanfinder clients. Technical lead for the automated Medicaid client conversion effort to transfer 1.2M existing clients from the legacy ACES system to the Healthplanfinder. Providing strategic SOA vision and design considerations to client using an Oracle platform. Show less

First Data Corporation
Jul 2014 - Nov 2015Technical ConsultantPerformed enterprise architecture oversight of the California Health Eligibility, Enrollment, and Retention System (CalHEERS) systems integration vendor (Accenture); Reviewed and approved technical project deliverables (architecture diagrams, models, workflows, technical specifications, design deliverables, and other technical artifacts); Served as lead technical representative for the CalHEERS/Statewide Automated Welfare Systems consortia (SAWS) Integration activities; Also as lead technical integration resource for CalHEERS on the Electronic Health Interface Transfer (eHIT) interface with the SAWS Consortia. Show less

CHHS Agency Office of Systems Integration
Nov 2015 - Mar 2020Strategic Enterprise Architect ManagerUnder the direction of the Agency Information Officer, and in support of the Agency Information Strategic Plan, provided strategic vision and enterprise planning in the areas of shared services, common solutions, infrastructure consolidation and cloud migration for all CHHS Agency Departments and Offices; Evolved and matured the Agency EA Program through facilitation and collaboration, supporting the Agency governance structure and various CIO subcommittees working to leverage existing project concepts, active projects, and production systems; Provided architectural direction and oversight on the CA-MMIS (California Medicaid Management Information System) modernization effort, including cloud migration and adoption strategies, SaaS implementations, and agile methodology; Demonstrated the business value of EA through the introduction of Business Process Modeling, the use of taxonomy and a common data collection and classification process via the implementation of an EA Repository; Recommended and implemented standards, processes, procedures and best practices to enable departments to make informed and improved IT investment decisions. Created an EA community of interest to support collaboration across all OSI projects and their sponsors. Show less

California Department of Toxic Substances Control
Mar 2020 - Dec 2023Chief of InfrastructureProviding strategic vision and enterprise planning in the areas of IT Service Management (ITSM), IT governance, shared enterprise services, infrastructure consolidation and cloud migration for select DTSC applications and operational systems; Building a dynamic and talented team of IT professionals in the areas of hybrid cloud services and user support, including Service Desk and related support activities; Creating standards, processes, and procedures, as well as best practices, to simplify workflows, automate manual tasks, and modernize legacy systems. The result of this activity will be increased security, greater transparency into applications and systems, data governance, and enterprise reporting, leading to better informed IT planning, investment, and management decisions; Developing a strategic roadmap for cloud adoption, determining the proper mix of infrastructure platforms and automation, leveraging cloud-native development techniques to enable infrastructure-as-code to take advantage of the flexibility and cost-savings provided by industry-leading cloud platforms (MS Azure/Amazon Web Services (AWS)). Show less
Licenses & Certifications

Certified Enterprise Architect (CEA), TOGAF 9 (Level 2)
The Open Group
Certified ScrumMaster
Scrum AllianceMar 2018
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