Jose David Utria Morales

Experience

• 

  Acertek SAS

  Jun 2019 - Dec 2019

  Production Analyst

  • Analysis of the production state, identifying needs of the production plant and anomalies in the process.• Production scheduling, establishing a processing order in the plant according to the priorities and established production goals.• Analysis of materials per work, forecasting the necessary materials for the different work orders, ensuring their availability.• Documentation processing, updating of works, elements and materials on the ERP system (database).

• 

  Teleperformance

  Oct 2020 - Mar 2021

  Customer Service Representative

  • Solving the needs of customers abroad.• Establishing a friendly and understanding interaction that represents the company's values towards customers.• Making changes in customers’ accounts and handling confidential information according to the company’s regulations and policies.• Detailed reporting of each interaction with the customers.• Empathic and calm management of user complaints.

• 

  Lean Staffing

  Jul 2021 - May 2022

  Logistics Coordinator and account payable

  • Coordinate the timely receipt, recording, and payment of supplier invoices to keep accounts payable up to date.• Collaborate with suppliers to negotiate favorable terms and maintain strong relationships.• Utilize tracking tools and logistic software.• Optimize payment and logistics processes to enhance efficiency and reduce operational costs.

• 

  Gcc Nevada SAS

  May 2022 - Dec 2023

  Purchasing Coordinator

  • Follow-up of purchase orders and deliveries to ensure the correct distribution and corresponding payments.• Provide support to vendors on payment schedules, outstanding credits, and other financial related inquiries.

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  Global Cruises

  Dec 2023 - Jun 2024

  Procurement Specialist

  • Enhance communication and relationships with suppliers.• Improve the quality of goods/services acquired by the company.• Reduce costs, mitigate risks, and provide solutions during critical moments.• Implement sustainable procurement practices to support corporate social responsibility goals.