Savan Sinha

Experience

• 

  Selling Simplified

  Oct 2014 - Mar 2021

  • Team Lead

    Dec 2017 - Mar 2021

  • Marketo Consultant

    Oct 2014 - Dec 2017
• 

  PathFactory

  May 2021 - Oct 2023

  Technical Specialist

  Roles and Responsibilities:• Part of the team that is the first point of contact for Pathfactory/ LookBook internal and external customers for all their technical and product questions.• Deep Integrations with Pathfactory and other Marketing Automation Tools likes Marketo, Eloqua, HubSpot, Pardot, and SalesForce.• Basic issue troubleshooting.• Answer general questions about platform usage.• Log bugs and work with Dev to resolve them in an accurate and timely manner.• Provide Product with client/internal feedback about new/existing functionality.• Manage the relationship between CX and both Product and Dev.• Triage support tickets (Client to CSS, CX/CSS to Dev and Prod).• Assist the CS Manager with QBR reporting.• Help with Commercial Implementations. Show less

• 

  Consilior IT

  Sept 2023 - Sept 2024

  Manager
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  Verticurl

  Sept 2024 - now

  Lead Engineer