
Imraan Khan
Collections Manager

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Skills
LeadershipQuality managementTeam buildingTelecommunicationsBusiness analysisNegotiationVendor managementTeam managementTeam leadershipProcess improvementVasStrategyOperations managementCustomer lifecycle managementChange managementCustomer serviceManagementMisCrmAbout me
Aspiring for Managerial positions in the areas of Collections,Operations, KYC officer, Analytics, Customer Service delivery or Quality Management, across leading organisations, which would provide me the right opportunity to explore and utilize my experience & skills to the best interest of both the organisational & myself
Education

Global Open University of Nagaland
-MBA Marketing
Diploma from M E I polytechnic
-Instrumentation technology
Stracy Memorial High School
-S S L C
Experience

Airtel
Sept 2003 - nowCollections Manager
Licenses & Certifications
- View certificate

Leading Your Team Through Change
LinkedInApr 2020 - View certificate

Leading a Customer-Centric Culture
LinkedInAug 2020 - View certificate

Time Management: Working from Home
LinkedInApr 2020 - View certificate

Interpersonal Communication
LinkedInApr 2020 - View certificate

Listening to Customers
LinkedInAug 2020 - View certificate

Human Resources: Protecting Confidentiality
LinkedInJul 2020 - View certificate

Service Metrics for Customer Service
LinkedInMay 2020 - View certificate

Creating a Positive Customer Experience
LinkedInAug 2020
Languages
- enEnglish
- hiHindi
- urUrdu
- kaKannada
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