Ashley Taylor

Experience

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  The Captain's Table

  Mar 2007 - Aug 2011

  Head Cook

  Washed dishes by hand and operated industrial dishwasherPrepared salads, sandwiches and soups to ensure The Health and Safety StandardsCooked breakfast, lunch and dinner entrees and menu items including soups, sandwiches, burgers, fries, fish and chips, pastas, fish dishes, beef dishes, chicken dishesUtilized deep fryers, flat top grills, grills and sub countersSeated guests, provided menus, replenished condiments, and cleared tables Took customer’s orders, recommended dishes and advised of specials Served drink orders, prepared alcoholic beveragesPresented desserts on serving dishes in attractive way Received and processed all payments: cash, debit, cheque, and credit cardTrained new kitchen staff on procedures, provided constructive feedbackProvided catering services for hockey banquets and senior eventsCleaned entire kitchen and service area to ensure The Health and Safety StandardsKey Holder; trusted to complete opening and closing shift tasks Show less

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  Shopper's Emporium

  Jun 2010 - Aug 2011

  Customer Service Representative

  Assisted customers in locating bridal, prom and graduation dressesProvided genuine feedbackAccepted orders from Sears Canada - located parcels for customersAccepted paymentResponsible for stock levels and cleanliness to ensure the Health and Safety standardsDisplayed new arrivals - ensured store was clean and organized

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  Kountry Kitchen

  Jan 2013 - May 2016

  Line Cook

  Wash dishes by hand and operating industrial dishwasherPrepare salads, sandwiches and soups to menu specificationsCook daily specials for pre-school children’s cateringCook breakfast, lunch and dinner entrees and other menu itemsUtilize deep fryers, flat top grills, grills and sub counters ensuring health and safety standardsPrepare dishes for the current and following days aheadClean kitchen by putting everything away in designated areasVacuum, sweep, and mop in kitchen and front service areas to ensure The Health and Safety StandardsProvide catering services for senior events, weddings up to 300 peopleKey Holder; trusted to complete opening and closing shift tasks Show less

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  Country Style

  Feb 2014 - Aug 2014

  Food Service Attendant

  Served customers; coffee, tea, cold drinks, soups, salads, sandwichesPrepared soups, salads, and sandwiches to ensure the Health and Safety StandardsCleaned kitchen, sweeping, mopping, wiping down surfacesSweep, and mop out front of service areaResponsible for cash handling and shift closing reports at the end of business dayKey Holder; trusted to complete opening and closing shift tasks

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  Ste. Anne's Spa

  Jan 2016 - May 2016

  Placement Student - Hostess

  Greet guests in a confident, professional, and friendly mannerSeat and check in guestsPresent guest with registration packages and thoroughly explain each page before requesting signaturesProvide guests with a Ste. Anne's tote bag with bath robes inside - sandals if requestedAfter registration papers are complete a tour of the facilities is givenProvide overnight guests with keys and a tour to their rooms/cottages Assist guest in carrying any of their belongings to rooms- bags, suit cases, food & beveragesProvide shuttle services to guests who are staying in offsite cottagesResponsible for stock levels and cleanliness to ensure the Health and Safety StandardsUpon check out, collect room keys and dirty bath robesEnsure customer satisfaction on day to day basis Show less

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  Days Inn & Suites Lindsay

  May 2016 - now

  Front Desk Agent

  Greet and welcome guests in a confident, professional, and friendly mannerPresent guest with registration card upon check in - ensuring guest credit card information and credentials match hotel recordsCheck in and check out guest appropriately Accept and process all payments: cash, credit, debit, chequeProvide guests with detailed tour of facilitiesCourtesy calls to guest roomsAddress complaintsAnswer guest inquiries on dining, charges, surrounding areasAnswer all incoming calls and redirect them or keep messagesCheck, sort, and forward emailsMake reservations over the phone, email, or in personMonitor office suppliesKeep up to date records and filesContact housekeeping and maintenance when a problem is reportedBalance cash at the end of shift and generate accounting reportsResponsible for cleanliness to ensure the Health and Safety Standards Show less