Farah H.

Experience

• 

  TotalEnergies

  Jan 2019 - Jan 2019

  Application Developer

  Support TOTAL’s Banking Communication tool (French Oil&Gaz company):Handle rollouts of affiliates within the payment factory Assess requirements, administrative management with banks and affiliatesUsers training/ end to end testing of flowsPriority review of open topics with client and Singapore Team LeadLiaise with other ERP system teams and banks in resolving production issues

• 

  Accenture

  Jan 2019 - Jan 2021

  Software Engineer

  - Agile Methodology training, Accenture Technology Centre (Bangalore, India)- Automation Testing Bootcamp Technology Sustainability

• 

  Dyson

  Jan 2019 - Jan 2020

  Jira Administrator

  Analyse an organisation and design its processes and systemsAssess the business model and its integration with technologyAssess current state, identify customer requirementsDefine the future state and/or business solutionDevelop creating JIRA templates, complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA.Responsible for maintenance, administration, upgrade, and enhancements to JIRA, Confluence and integrations with Zephyr. Voir moins

• 

  BT

  Jan 2020 - Jan 2021

  QA/Testing Engineer

  Conducting Acceptance Test in the production environment for 5G related technologies and support troubleshooting for new features and in-lab software integration testing for 5G/4G technologies:Writing the test plan based on the HCLD document, upload all test cases into ALMRun all tests and evaluate new features performance (VoLTE, VoWiFi, Apple Watch plan, Xbox Game Pass…)Open defects for failed tests and debug with EE Team Lead using EE ToolkitWork closely with various support organisations (Utility Warehouse, 999 test team) to achieve successful new product rollouts in time Voir moins

• 

  Revolent Group

  Jan 2022 - Sept 2022

  Salesforce Developer
• 

  Alpha FMC

  Sept 2022 - now

  Developer