
Himanshu Sharma
Operations Engineer

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About me
Circle Operations Head at Indus Towers Limited
Education

Gujarat University
1993 - 1997Bachelor of Engineering - BE Electronics and Communications Engineering First Class with Distiction
Sainik School Balachadi
1987 - 19936th to 12th Science stream First Class with Distinction in 12th Standard
Experience

Punwire Mobile Communications Limited
Aug 1997 - Jun 2000Operations EngineerO&M of Paging Equipment

Idea Cellular Ltd
Jun 2000 - Jun 2014O&M Head• Handled the operations’ role at various levels starting from the Field Engineer to the Circle O&M head.• Front-led a team of BSS-Field, BSC Operations, NOC, Transmission Network & Project; worked on BSS & Projects manpower budgeting, recruitment & development

IDEA CELLULAR INFRASTRUCTURE SERVICES LIMITED
Jul 2014 - May 2018Head Of Operations• Led PAN India Operations for Idea’s Tower company encompassing Deployment, Site Acquisition, O&M and Energy functions• Steered M&A and start-up initiatives towards notching the tower business out of the Idea Mobility; led the migration of sites from Bilateral arrangements to MSA• Drove Circles for Additional Tenancies & New Build Sites

ATC Telecom Infrastructure Private Limited
Jun 2018 - Mar 2022Regional Program Manager• Handling Operations across the region (8 circles) for Deployment, O&M, Site Acquisition and Energy functions• Spearheading the special projects – Colo & New Build SR-SO-RFIB Funnel for the Region, 3G/4G upgrades, ZTS, MIAL Optimization• Driving monthly service reviews with client & leadership, integration with project counterparts including proactive problem management, daily change calls and incident management• Facilitating smooth transition of all Operations, Telecom infrastructure & Software while following up with circles for closure of escalated issues; devising & formulating documentation strategy of Infrastructure for accurate data documentation & maintenance • Developing high-level KPI reports for senior leadership, resulting in increased management visibility of problematic production systems monitored by the NOC and driving strategic problem resolution• Ensuring seamless transition of P&F processes, recoveries, contracts & old liabilities; prioritizing PV audit coordination for FAR calibration• Formulating Scope of Work and evaluating various vendors against Technical/ Commercial parameters & carrying forward towards establishing a “Virtual-NOC" Show less

Indus Towers Limited
Aug 2022 - nowCircle Operations Head• Driving end-to-end operations for Gujarat Circle encompassing O&M, TOC, 5G/Sharing & Upgrades Deployment, Estate, Security and Energy functions; standardizing operations’ processes and practices in the Circle; conceptualizing & executing strategies and best practices (change management, problem management, service catalogue, knowledge management).• Circle P&L Management – OPEX and CAPEX management – Budget Vs Actual.• IME partner governance, management, operations and with daily, monthly weekly tractions.• Managing Customer Interactions, Engagements and governance• SLA Management with service partners and Customers• Working in close coordination with the Leadership/Management Team for smooth operations for the Circle Show less
Licenses & Certifications

CIPM (Certificate in Project Management)
Project Management AssociationJul 2008
Operational Excellence for Leaders
Indian School of BusinessNov 2023
Six Sigma Green Belt
Idea Cellular LtdFeb 2006
Honors & Awards
- Awarded to Himanshu SharmaAccomplishments - • Showcased excellence in smooth HOTO of sites from ICL to ICISL in CAT1 circles (MP, MH & BH) and uptime improvement from 99.89% to 99.96% YOY basis• Gained recognition for designing the organization structure of the tower company, manpower dimensioning & so on• Acted as the Transition Manager from Idea’s end for the investor presentations & due diligence process for company evaluation; worked as Integration Manager in ATC for Idea Towers• Bestowed with a Letter of appreciation… Show more • Showcased excellence in smooth HOTO of sites from ICL to ICISL in CAT1 circles (MP, MH & BH) and uptime improvement from 99.89% to 99.96% YOY basis• Gained recognition for designing the organization structure of the tower company, manpower dimensioning & so on• Acted as the Transition Manager from Idea’s end for the investor presentations & due diligence process for company evaluation; worked as Integration Manager in ATC for Idea Towers• Bestowed with a Letter of appreciation from the VP-Operations, Gujarat & from the CEO for the work done at Bhuj & Gandhidham during Earthquake• Successfully completed 2 Black belt Projects as Project Leader Show less
- Awarded to Himanshu SharmaMerit of receiving - o Circle Head’s Award twice for Superior performance - 01 for O&M and 01 for Rollouto Special Award for contributions during heavy flood in Surato Shield from AT&T for the Superior Performance in 2000-01
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