Travis Estabrooks, CSPO, CSM

Experience

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  TechSafari, LLC

  Jul 2012 - Jun 2014

  Senior Information Technology Project Manager

  Creates IT project plan by determining project objectives, technology, systems, and information specifications, schedules, financial and resourcesEstablishes IT project feasibility by examining project alignment with organization strategies and plans; completing cost-benefit and information, technology, and systems integration analysesManage new and existing software projects (SDLC) in a client contact center by utilizing the Ensemble CRM applicationSets and achieves financial objectives by preparing a project budget; scheduling and approving expenditures; analyzing variances, initiating corrective actionsResponsible for successful coordination, tracking and completion of User Acceptance Testing (UAT) for major system releases to production environmentsDevelop and maintain project artifacts, UAT test plans, defect tracker, release health status.Controls IT project plan by approving changes; reviewing open issues; communicating essential information.Demo/Perform/Train new (UI) features/products to the contact center resourcesPrepares IT project status reports by collecting, analyzing and summarizing information and trends.Release kick off presentations and release Go/No GoIdentify and assign resources to conduct Ad hoc consumer data files daily for retail clients such as THD, Sherwin Williams, JC Penny, Dish Network, etc. Schedule and facilitate release related meetings. Show less

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  Cricket Wireless

  Jun 2014 - Mar 2018

  Senior Program Manager

  Effectively collaborate with executive leadership, teams, and vendors in order to continuously increase productivity and efficiency.Liaison between Business partners and IT partners (architects, ITO, communication services, and IT application development groups) for strategic planning and developing solutions based on the understanding of current needs and future direction of the Business and IT. Produces innovative thinking, solutions throughout the Business partners and IT organizationsAssesses strategic plans, evaluates technology issues and creates strategic roadmap for applications and systems based on long-term direction of the business and technology.Responsible for aligning, manage, and monitor multiple projects across cross-functional teamsCoordinates, tracks, monitors, and plans initiatives across functional entity lines. Responsible for monitoring and reporting against overall portfolio, analyzing metrics, schedules, resource allocation and assignment, budget, critical path analysis, methodology, coordination, evaluating funding, and translating needs into cost-effective and innovative solutions from ideation through delivery and into production.Responsible to ensuring the right products and solutions are delivered at the right time.Tracks multiple projects against its schedule, budget and against phase review objectives, reporting status to leadership team.Identify, assess, and prioritize risks in order to coordinate resources for monitoring and minimizing the probability and impact of unfavorable events.Furnish expert technical support for all developmental activities, architectures, documents, and plansDeveloped methods to measure customer satisfaction, obtained feedback at critical milestone and at project completion to ensure that project efforts meeting stakeholders expectations on deliverables and outcomes. Show less

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  Delta Air Lines

  Mar 2018 - Jul 2018

  Senior Technical Project Manager (via ACP)

  Relocated to Dallas, TX. Lead Project Manager for executing the Multi Factor Authentication (MFA) and Single Sign-On (SSO) for all crew members to project deliveryWorked directly with Solution Architects, Enterprise Architects, Solution Engineers, SMEs and Application Development Leads (XML, Java, HTML, Javascript) Worked directly with the Resource Managers to identify the allocation of resources to prioritize the execution of the project plan Managed the software enhancements and fixes per release schedules Presented weekly to the IT Executive Leadership team on the overall status of the projects Proactively build, track, communicate and lead recovery actions for any risk that existsSupport client engagements to ensure all project milestones are met according to scheduleWorked with Stakeholder teams to capture the parameters and requirements (BRs) ensure product/service executionTechnical liaison between the Business Stakeholder and Software Development team to align engineering requirements (FRs) Show less

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  Southwest Airlines

  Sept 2018 - Aug 2019

  Senior Project Manager

  • Managed high visibility IT Programs that ranged in sizes from $12 to $30 million • Lead Project Manager for executing Commodity Tracking project • Executed five (5) Pilot stations that impacted 120 daily flights and over 17,000 consumers• Managed the communication with the key business stakeholders and worked directly with the Business Readiness team to execute the announcement of the project deployments

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  PepsiCo

  Sept 2019 - Jan 2023

  CTO Specialist/Program Manager
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  Presidio

  Jan 2023 - now

  Senior Digital Product Owner

  Product Lifecycle Ownership