Taylor Ziegler

Experience

• 

  Sea Island Company

  Feb 2017 - Sept 2018

  Pastry Cook I

  •Executed all pastry requests for private events of up to 600 attendees including creative planning sessions, inventory management, and team lead duties to ensure quality, customer satisfaction•Contributed to Forbes 5-star recognition for exceptional quality and catering sales exceeding $10 MM•Department Learning Specialist: Nominated by leadership to complete nationally recognized training program o Developed and maintained training materials for all 20 team members o Oversaw training of new team members including safety, quality, and skills training o Conceptualized and launched assessment on department’s performance using qualitative and quantitative KPIs via employee surveys and order fulfillment data Show less

• 

  Savannah College of Art and Design

  Feb 2019 - Jul 2021

  Pastry Chef

  •Managed development, management, and maintenance of multiple pastry menus across 4 public restaurants serving 300,000+ customers annually•Oversaw planning and execution of 400+ person events including personnel training and coordination•Initiated development of inventory tracking to improve efficiency and cost control across multiple departments•Collaborated with cross-functional team on social media and marketing projects to align restaurant department to overall SCAD brand•Enhanced customer satisfaction, increased pastry sales by 120% over 6-month tenure utilizing sales data and profitability analysis Show less

• 

  The Wendy's Company

  May 2022 - Aug 2022

  Brand Management Intern
• 

  The Wendy's Company

  Jun 2023 - now

  Associate Brand Manager