Digamber Sharma

Experience

• 

  Traffo System Control

  Sept 2009 - Sept 2010

  Electrical Engineer

  • Structured and monitored the operation of Building Management System (BMS) for a portfolio of commercial and residential buildings, ensuring optimal performance and efficiency amongst all systems.• Demonstrated excellent problem-solving skills in resolving various BMS issues; reduced downtime by 70% while increasing system reliability by 10%.• Consistently maintained an up-to-date record of clients’ feedback regarding building operations and provided timely services that exceeded expectations on numerous occasions.• Facilitated maintenance activities to ensure compliance with safety regulations, resulting in zero incidents or accidents over the past year and improved energy rating scores across several properties within the portfolio.• Utilized knowledge of HVAC systems to manage temperature controls, ventilation levels and air quality throughout each property; saved INR 212,000 annually through implementing cost effective solutions related to heating/cooling requirements at different sites. Show less

• 

  BSES Delhi

  Sept 2010 - now

  • Led the team of engineers, supervisors, customer care officer and contract staff of up to 56 nos. to ensure safe, effective and timely completion of new connection, load enhancement, load reduction, category change, , name change, meter installation, shifting, and testing within given timelines to improve the customer satisfaction.• Participated in the deployment of a pilot program for advanced metering infrastructure which boosted customer engagement by 15%• Supervised the teams to achieve AT&C loss reduction targets during FY 2022-23, rewarded for being team leader of super-achievers with gain on 15 MU’s which approx INR 1.4 million by using skills of consumer tagging, loss reduction, recovery.• I have honed my skills in loss reduction, problem-solving, and project management, which are critical for efficiently managing Low Voltage Distribution network incidents and ensuring safety.• Delivered technical and commercial training workshops for over 110 engineers, supervisors, customer care officer and executives on the latest electrical power engineering standards and technologies, improving team competency scores by 20%• Designed web portal with the help of IT team to improve and monitor the new connection related process as per DERC to replace conventional excel sheets.• Designed in-house application with the help of IT team to improve productivity of site engineers with on-site punching of site reports, it replaced the manual site reports.• Managed a team of customer service representatives, resulting in a 10% increase in customer satisfaction ratings• Facilitated communication between customer service staff and clients to promote positive relations and satisfaction• Represented on the behalf of BSES in various Forums like CGRF, PLA, High Court, Supreme Court, Electrical Ombudsman, DERC, Ministry of Power and Other related Forums. Show less • Led the team of engineers, supervisors and contract staff of up to 35 nos. to ensure safe, effective and timely completion of commissioning and maintenance activities of 11 KV power distribution network of BSES.• Supervised the teams to achieve AT&C loss reduction targets during FY 2017-18, rewarded for being team leader of super-achievers.• Attended all interface meetings with different stake-holders and vendors to ensure compliance with BSES procedure and PMC guidelines• Improved the customer service by preventive maintenance of 33/11 KV feeders, 11 KV switchgears (Oil/VCB/GIS/SF6), power transformers up to 25 MVA, distribution transformers (100 KVA to 2.5 MVA/ oil or dry type) and relays• Led raids to book enforcement cases of meter tempering, unauthorized use and direct theft of electricity• Participated in the deployment of a pilot program for advanced metering infrastructure which boosted customer engagement by 16%• Executed an advanced fault detection system that decreased the average time to identify and isolate faults by 35%.• Spearheaded a INR 80 million project upgrading electrical grid infrastructure, reducing power outages by 30% and increasing reliability for over 3.1 million customers using advanced load flow analysis.• Conducted routine inspections and maintenance of electrical substations, identifying and resolving issues three times faster than previous methods• Collaborated with senior engineers to improve safety protocols, which resulted in zero accidents over a one-year period• Participated in the planning and execution of a distribution automation project that saw a 6% reduction in outage frequency due to enhanced fault detection and isolation capabilities.• Delivered technical training workshops for over 50 engineers on the latest electrical power engineering standards and technologies, improving team competency scores by 20% Show less • Mastered SCADA operations of 66,33,11 KV system having peak demand of 3600 MW by feeder isolation, supply restoration, load flow studies, outage optimization and HT caution/earth-dead permit issuance• Developed an innovative load-balancing algorithm that optimized power distribution across networks, enhancing system resilience against demand spikes.• Orchestrated the development of a large-scale power distribution project, optimizing the grid efficiency by 16% through the introduction of smart grid technology• Designed and implemented a low-voltage distribution system that increased grid efficiency by 12% by analyzing load patterns and optimizing transformer locations• Utilized Geographic Information System (GIS) data to accurately map and enhance power line layouts, improving service coverage by 10%• Led the automation of manual grid operations using SCADA systems across 2 municipalities, saving approximately 1,000 man-hours annually.• Delivered technical training workshops for over 50 engineers on the latest electrical power engineering standards and technologies, improving team competency scores by 20% Show less

  • Assistant Manager Power Supply

    Jun 2022 - now

  • Electrical Engineer

    Apr 2019 - May 2022

  • Senior Supervisor

    Apr 2015 - Mar 2019

  • Supervisor

    Sept 2011 - Mar 2015

  • Diploma Engineer Trainee

    Sept 2010 - Aug 2011