Enej Ravbar

Enej Ravbar

System Administrator, IT Support

Followers of Enej Ravbar341 followers
location of Enej RavbarLjubljana, Ljubljana, Slovenia

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  • Timeline

  • About me

    Analytical & Strategic-driven Problem Solver | Lean Entrepreneurship Enthusiast

  • Education

    • School Centre Nova Gorica - Technical Gymnasium

      2011 - 2015
      High School Graduation Computer Science
    • University of Ljubljana, Faculty of Computer and Information Science

      2015 - 2020
      Computer and Information Science
  • Experience

    • Pivka perutninarstvo & Delamaris

      Jul 2014 - Sept 2017
      System Administrator, IT Support

      - computer equipment maintenance (Windows, Linux,...)- maintenance of computer equipment in the production department (configuration and connection of new industrial devices, troubleshooting,...)- network maintenance (preparing additional physical connections, installation of new Ubiquiti wireless access points,...)- network administration (assignment of VPN accesses, managing firewall rules,...)- web application programming (Node.js, HTML, CSS, JS, MySQL, ...)- technical support for employees Show less

    • Telprom d.o.o.

      Mar 2018 - Sept 2019

      - design, deployment and maintenance of wired and wireless networks for customers- network equipment configuration (Fortigate, Mikrotik, Cisco, Dell, Ubiquiti, ...)- control and management of network devices and systems (SNMP, Syslog, ...)- implementation of IP telephony (3CX) - programming of automation scripts (Python) and simple web apps (SMS Sender)- remote and field technical assistance- preparation of documentation material - maintenance of computer equipment for customers (OS installation - Windows, Linux, data recovery, program installation, computer repair, ...)- remote and field technical assistance- preparation of documentation material

      • Network Engineer

        Oct 2018 - Sept 2019
      • Technical Support

        Mar 2018 - Sept 2018
    • A1 Slovenija d.d.

      Jun 2020 - Sept 2020
      Sales Representative

      - door-to-door selling A1 telecommunication services directly to end customer - leading, coaching, and mentoring new sales agents in the office and on terrain

    • Taia Translations

      Dec 2020 - May 2022
      Associate Product Manager

      • assisting in launching the new SaaS product - translation tool Catapult to the market – market validation, onboarding first payable clients, client interviews (benefits, advantages, pain points),...• organizing strategic internal SaaS product meetings with key decision-makers from different teams – presenting new ideas based on market research and client feedback/requests – preparation of an action plan (Asana tasks)• a collaboration with the marketing team – conducting client interviews (case studies) – marketing funnel optimization (ads, landing page, in-app UX) based on client's feedback, Hotjar session recordings, surveys,... – technical SEO (website speed optimization) – technical configurations for website (Wordpress, Google Tag Manager)• a collaboration with the sales team – onboarding new B2B clients (gathering customer feedback) – conducting sales training for SaaS product – preparation of sales documentation (buyer personas, legal)• a collaboration with the development team – planning and specifying new development tasks based on client's feedback/requests and Hotjar session recordings – performing validation testing of production releases, bug fixes, and feature requests• research and analytics – competitors' research – preparation of custom Google Data Studio dashboards (marketing funnel, app data, and other SaaS metrics) – interpretation of results & action plan• setting up the customer support department (Zendesk integration, help center, defining processes,...)• other internal IT tasks – database administration (MySQL) – website administration – custom automation scripts (Python) – testing new tools (Mautic, Zendesk,...) – configuration and managing Amazon AWS servers (Linux) – Google Admin administration (new accounts, migration, backup) Show less

    • Računalniško programiranje in svetovanje, Enej Ravbar, s.p.

      Sept 2021 - Mar 2023
      Owner
    • Kralj Pršutov

      Jun 2022 - Jan 2023
      Business Development Manager

      - setting up basic business requirements (web hosting, domain names, emails, communication channels Discord, Asana, social media profiles...)- gathering feedback from the market (talking with potential clients - restaurants/pizzerias, bars, hotels,...)- planning daily activities, organizing strategic meetings with team members, and presenting new findings/ideas- setting up business processes- managing inventory and handling communication with supplier- launching an e-commerce shop (Shopify, integrations with invoicing system and payment gateway,...)- other business administration Show less

    • Taia Translations

      Jun 2023 - now
      Project Coordinator / Marketing & Automation Operations Specialist

      – setting up cold outreach system from scratch • parsing leads from Apollo.io (Automa.io) • configuring domains in Cloudflare and email accounts (Google Admin/Inboxlogy) • setting up DKIM, SPF, DMARC, and custom domain tracking • launching mass email campaigns with Lemlist/Instantly (incl. warmup, technical setup)– automating workflows and processes • writing Python scripts for internal automation • using Automa.io to parse contact data from Apollo.io • integrating tools and data via n8n (e.g., App ↔ CRM - Engagebay, OpenAI ↔ Google Sheets)– configuring and managing CRM system • setting up CRM from scratch (Engagebay) • planning CRM migration and importing data (Pipedrive, ActiveCampaign) • integrating CRM with custom website forms and app backend (n8n) • setting up automated campaigns and contact flows– testing, evaluating and implementing tools for marketing and sales– analyzing data and reporting • gathering and interpreting SQL database data • supporting decision-making through structured insights– managing website and SEO • maintaining WordPress websites (Elementor) • exporting/importing XLIFF files for website translation projects (WPML, Weglot) • solving technical SEO issues (Ahrefs, Screaming Frog) • improving website speed and structure (keywords, internal links)– supporting B2B sales and client relations • presenting solutions to prospective clients • onboarding new customers and upgrading licenses • running technical translation projects from start to finish– delivering technical and customer support • solving technical issues for users and internal teams– managing AWS infrastructure • configuring and maintaining EC2 instances • cloning disks, optimizing cloud storage and server costs • setting up Docker environments– performing other IT and admin tasks Show less

  • Licenses & Certifications

    • NLP Coach

      Mastermind Akademija
      Dec 2019
    • CCNA Routing and Switching

      Cisco
      Oct 2018
    • MTCNA

      MikroTik
      Dec 2018
      View certificate certificate
  • Volunteer Experience

    • Hackathon Team Member

      Issued by Ljubljanski univerzitetni inkubator (LUI) on Dec 2020
      Ljubljanski univerzitetni inkubator (LUI)Associated with Enej Ravbar