
Beth Pappas
Product Consultant

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About me
Chief Human Capital Officer at New York City Emergency Management
Education

The University of Connecticut
-BA Literature; Minor in Buiness
The New School
-MA, International Affairs: International Development and Security 4.0 GPA
Experience

Lagan Technologies
Oct 2006 - Oct 2010Product Consultant
Freedom Week
Jan 2010 - Jan 2013Co-DirectorCo-Director of Freedom Week, seeking connect people and organizations, in order to increase the power and create a movement to eradicate commercial sexual exploitation and human trafficking worldwide.

KANA Software
Oct 2010 - Feb 2012Senior Consultant
Acquis Consulting Group
Feb 2012 - Oct 2012Senior Associate
Village Health Works
Jan 2013 - May 2013Operations ConsultantFour month engagement with Village Health Works in Kigutu, Burundi, to help improve systems related to organizational management, audit preparation, financial approval and reporting processes, and intra-organization communication.

InterVarsity USA
Aug 2013 - Oct 2013Marketing and PR Coordinator - Price of Life NYC 2013Marketing and PR Coordinator for the October 2013 New York City Price of Life Invitational, a city-wide, campus-based,campaign addressing human trafficking in all its forms, spearheaded by InterVarsity, World Vision, and a diverse coalition of organizations. http://priceoflifenyc.org/

Geo Gecko
Jun 2014 - Aug 2014ResearcherGeoGecko Ltd, a consultancy in Kampala, Uganda, provides products and tools for GIS analysis in developing countries. Current research areas include exploring opportunities for spatial analysis of data collected by various organizations advocacy and development organizations in the region, and how geocoding of SMS might provide solutions for emergency response - both small and large scale - in the developing world.

USAID
Jan 2015 - May 2015Communications ConsultantProvided communications support and consultation at USAID's Development Credit Authority, a division using a risk-sharing model to make commercial loans accessible in the small business sector. Authored internal and public-facing messaging on projects and successes and provided design support for market materials. Created mapped visualizations of the division's 2014 global transactions, viewable here: http://cdb.io/1zmkNNI

SWITxBOARD / IPA
Jan 2016 - Jan 2017US OperationsGlobal humanitarian and networking expertise to connect the world's resources with the world's need, using innovation and disruptive technology to find solutions for refugees and disadvantaged regions.

NYC Mayor's Office of Immigrant Affairs
Jan 2017 - May 2019Director Of OperationsDirector of Operations within the New York City Mayor’s Office of Immigrant Affairs (MOIA). Develop, implement, and manage highly effective and efficient fiscal and administrative operational systems, including redesigning existing budget processes. Manage all aspects of financial management, procurement, personnel, and related operations, coordinating and managing relationships with other Mayoral agencies, as well as other governmental and non-governmental organizations. Lead on technology, which includes a heavy focus on enhancing our CRM system to improve and streamline data collection processes, and introduce metrics output and visualizations, as well as new tools and processes to streamline work and reduce siloed data and duplicative work. As a member of the Senior Management Team, am closely engaged with the policy issues of immigrant integration in the City, as well as the City’s responses to the challenges presented by the new federal administration’s stance on immigration.MOIA promotes the well-being of immigrant communities by designing and recommending policies and programs that facilitate successful integration of immigrant New Yorkers into the civic, economic, and cultural life of the City. Its work cuts across a broad range of issues citywide including workers’ rights, health equity, and language access, and MOIA works closely with sister cities around the country to promote immigration reform. Show less

New York City Mayor's Office of Operations
May 2019 - Mar 2023Director of AdministrationThe New York City Mayor's Office of Operations operates as the City's project and performance management, research, and customer service engine, working to make New York City a fairer and more equitable place for all. As Director of Administration, oversee budget, procurement, and personnel operations, as well as support other agencies in these capacities, while optimizing systems to improve operations.MA in International Affairs with a focus on International Development and Conflict / Security. Areas of research have included humanitarianism; migration; information management; emergency response systems; GIS; and conflict history in east Africa. Career foundation in project management of software implementations in both government and private sectors, and operations consulting including system functional design specification, report solution design, account management, technical support, and quality assurance. Extensive background in workflow process optimization, usability, and system design. Extensive experience, both professionally and in a volunteer capacity, with local and international civic and faith-based organizations working for human rights, social justice, and community building. Show less

New York City Emergency Management Department
Jan 2023 - nowChief Human Capital Officer
Licenses & Certifications

SHRM - Senior Certified Professional (SHRM-SCP)
SHRMJan 2023
Languages
- enEnglish
- frFrench
- swSwedish
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