Janice McClelland

Janice McClelland

Sales Administrator

Followers of Janice McClelland354 followers
location of Janice McClellandBelfast Metropolitan Area

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  • Timeline

  • About me

    VP Customer Success

  • Education

    • Queen's University Belfast

      1982 - 1984
  • Experience

    • Howard Packaging Ltd

      Mar 1992 - Jun 2012
      Sales Administrator

      Working as part of a successful sales team, sourcing and building strong customer relationships. Responsible for all sales admin relating to global supplier network, logistics and demand management for key accounts including Coca Cola and Van den Bergh Foods.

    • Texthelp

      Jan 2012 - now

      Experienced in developing and maintaining strong professional relationships and liaising with both internal stakeholders and external vendor partners.Able to effectively manage multiple competing priorities, including planning, management and responsibility execution. As workplaces become increasingly diverse helping organisations maximise their workforce productivity and increase their customer engagement - embracing neurodiversity as part of D&I strategies.Responsible for managing the Access to Work division with key focus on raising awareness of how the correct adjustment can literally change lives.For more information, email j.mcclelland@texthelp.com or follow @TH_Janice. Show less

      • VP of Customer Success

        Sept 2019 - now
      • Customer Relationship Specialist

        Jul 2012 - now
      • Customer Relationship Specialist

        Jan 2012 - now
  • Licenses & Certifications

    • Agile Practitioner Training

      Skillsoft Ireland Ltd
    • Successful Selling

      KPL Consulting
    • Talk Big Presentation Skills and Camera Confidence Training

      Talk Big Communication Skills Training
      Aug 2021
    • Excelus Manager

      Aspire Learning and Development Ltd
      Jan 2019
    • SIA Customer Success Advanced

      Sales Impact Academy
      Jan 2022
    • Mini MBA

      Ulster University
      Sept 2022
    • Compelling Channel Management

      CIM | The Chartered Institute of Marketing
      Jul 2019