Seth Brown

Experience

• 

  PETCO Animal Supplies, Inc.

  Jun 2003 - Aug 2006

  Lead Sales Associate

  Promoted to Lead Sales Associate from Cashier. Handled all shift supervisor responsibilities such as counting drawers, setting merchandising displays, and maintaining proper inventory counts.

• 

  11:11 Media Works

  Aug 2008 - Dec 2008

  Digital Artist

  Performed rotoscoping for the films “Van Wilder: Freshman Year” and “Baby O.”

• 

  Apple

  Sept 2008 - Jan 2009

  Mac Specialist

  Assisted customers with their purchases via personal shopping appointments. Led training seminars for best practices in using various apple products.

• 

  Vudu Inc.

  Oct 2009 - Feb 2010

  QA Tester

  Tested films for bugs after digital encoding process.

• 

  Miasole

  Feb 2010 - Mar 2012

  Process Technician

  Recorded data from various engineering experiments. Operated sputter tools for production of CIGS solar cells.

• 

  SwimOutlet.com

  Oct 2010 - Feb 2011

  Image Editor - Customization

  Created digital imaging pipeline for customization department. Edited Images for publishing with Adobe Scene 7 publishing system.

• 

  Apple

  Jun 2012 - Dec 2018

  Managing training and development of Genius Bar team members. Developing and implementing strategies to support company priorities. Handling sensitive customer service issues on a store level. Led market communication around maintaining consistency for various service strategies.Experiences:- Spent a quarter helping store-level sales team with acquisition and pipeline development.- Spent a quarter in a Management role leading company priorities through front of house team. Show less

  • Lead

    Dec 2017 - Dec 2018

  • Lead Genius

    Sept 2015 - Dec 2017

  • Mac Genius

    Oct 2013 - Sept 2015

  • Family Room Specialist

    Jun 2012 - Oct 2013
• 

  Western Digital

  Jan 2018 - Apr 2018

  Desktop Support Technician
• 

  TEKsystems

  Mar 2019 - Jun 2020

  Apple QA Tester
• 

  Apple

  Jun 2020 - now

  Software QA Engineer