
Abokor Isaak
Micheal

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About me
Small Business Program Manager @ African Community Housing & Development | Sustainable Business Strategy
Education

Highline College
2019 - 2023Global Trade & Supply Chain Management Supply Chain Management
Harvard Business School Online
-Certificate Sustainable Business Strategy
The Chinese University of Hong Kong
2011 - 2012Certificate Anthropology
Experience

GEODIS
Nov 2016 - Dec 2017MichealI was managing and leading a team of employees. Communication company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including placing and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.

Coordinator
Mar 2018 - Jan 2019AMH LogisticsJan 2018- June 2019 Fleet Coordinator• Arranged repairs to restore schedules and services to vehicles and crews outside the services.• Scheduled equipment, work crews, service vehicles and workers to the appropriate locations when a job is requested.• Dispatch the correct equipment and work force to guarantee the job goes smoothly and the customer is satisfied. Relayed messages, information and work orders from supervisors, field inspectors and work crews via several different forms of communication.• Addressed problems, questions, and service requests for equipment in an efficient manner. Show less

African Community Housing & Development
Dec 2019 - nowAs the Small Business Program Manager serving African diaspora immigrant small business owners, my role is to provide culturally-relevant case management services, which include assisting entrepreneurs with grant applications, help business owners navigate complex government environments, and conduct community outreach and education. I am an expert on small business systems navigation, especially as it relates to retail and food-related small businesses to ensure holistic support for immigrants, refugees, and Black, Indigenous, and People of Color. Show less I served as a Database Administrator in our King County Rental Assistance program. I ensured the accurate disbursement of over $10 Million to 2000+ households throughout 50 zip codes in King County that were financially impacted by Covid-19.• Communicate and coordinate with hundreds of different property management companies, largeowner-operated residential properties, small landlords, and tenant households.• Audit and approve assistance calculations from case managers and send a complete application forpayment to King County. • Assist delinquent tenants in completing their applications in the EPRAP database.• Assist with onboarding small landlords through King County database• Assist with tenant intake forms for the King County database audit tenant applications for various grievances• Identify, analyze, and simplify complex raw datasheets in Eviction Prevention Rental AssistanceProgram EPRAP 1.0, 1.5 and 2.0• Utilize Ablebits Data and VLOOKUP function to aggregate and disaggregate complex data from large landlords such as HNN and Thrive Properties in S. King County. • Work collaboratively with EPRAP Team members and other departments Show less AFRICAN COMMUNITY HOUSING AND DEVELOPMENT Seattle, WANOV 2019- July 2020 Census Project Manager- Consultant• Responsible for analyzing, designing, and developing the harvesting of high-quality census data of the Immigrant and Refugee Community in S. King County.• Recruited and trained 8 Trusted Messengers to build relationships with 200 hard to reach African Diaspora community households and support with data collection and analysis efforts in alignment with internal and external requirements.• Provided technical support to trusted messengers in engaging households.• Managed and coordinated activities and documentations related to enumeration of households.• Collaborated with Washington Census Alliance, City of Renton, and City of SeaTac to identify public spaces where there is high traffic of hard-to-reach immigrant and refugee community members such as ethnic groceries, mini malls, and restaurants.• Managed Program Budget and Civic Promotor Portal.• Attended all planning meetings including Get Out the Count Region Summit in Los Angeles, CA. Show less
Small Business Program Manager
Jul 2022 - nowData Analyst
May 2021 - nowData Administrator African Community Housing & Development
May 2021 - Jul 2022Project Manager
Dec 2019 - Aug 2021
Licenses & Certifications

Cornell University Business Writing
Cornell UniversityFeb 2024- View certificate

Business Sustainable Strategy
Harvard Business School OnlineAug 2023
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