Mary Beth Burns

Experience

• 

  Supercuts

  Sept 1984 - Sept 1996

  As a Director of Training and Development I was responsible for Technical Certification and Recertification of Field Staff, creating technical training tools such as workbooks and videos. I was responsible for the regional and national "SuperStyle" competitions. I also taught management and franchisee training classes throughout the United States. As Regional Director I was responsible for hiring, developing and managing field staff for Southern CA, Southern NV, Arizona and Hawaii. I also worked with Franchisees, General Managers and Store Managers regarding customer service, technical skills and staff recertification and marketing efforts.

  • National Director of Training and Development

    Apr 1993 - Sept 1996

  • Regional Director, Educator

    Jul 1991 - Apr 1993

  • Store Manager, Educator and Advanced Educator

    Sept 1984 - Jul 1991
• 

  NDSCS-Fargo TrainND SE

  Sept 1999 - Mar 2022

  Program Manager/Facilitator/Sales

  I am responsible for creating the open enrollment training schedule, hiring adjunct trainers and working with the sales staff to coordinate customized training for business and industry for SE North Dakota and part of TrainND.I am also responsible for updating our class schedule portion of our website and using social media for marking; Constant Contact, Facebook and Twitter.I am a certified to teach DDI, DiSC, and Ken Blanchard programs. I facilitate leadership, management, sexual harassment, working with the different generations and various customer service classes. Show less

• 

  NDSCS-TrainND SE

  Mar 2022 - now

  Retired as a Program Manager at TrainND SE but will continue as a facilitator.

  • Retired

    Jan 2025 - now

  • Retired Program Manager

    Mar 2022 - Jan 2025