Maury Dworkin

Experience

• 

  Kaufman Bagel

  Jan 1985 - Jan 1994

  DeliOwner, Managing Partner

  Co-owned and operated multi-location bakery and delicatessen operation. My responsibilities included the day to day operation and management of retail locations and a wholesale bakery location as well, synchronizing the operations for optimal performance. I successfully directed business through a food poisoning outbreak in 1985 addressing all pertinent issues related to the perception and re-establishment of consumer confidence, after which oversaw business growth and acquisition of all high-end baking in Chicago working with leading organizations. Show less

• 

  Ravinia BBQ & Grill/Sentry Food/Produce Village

  Jan 1996 - Jan 1999

  Consultant/Manager

  I oversaw the operations of restaurant and deli locations redesigning layouts scheduling and product to form a more productive and financially viable unit within the business structure. Responsibilities included customer relations, cost analysis, pricing, advertising, both front and backend daily operations and management. Produce Village was a complete build out from walls inward, and the hiring, training of staff and full product line and equipping unit.

• 

  Comark LLC

  Feb 1999 - May 2003

  System & Network Engineer

  Onsite at American Medical Association Was a lead for an XP rollout responsible for the direction, leadership and objectives of the rollout, coordinated user scheduling and loading of machines. Also was responsible for the backup and restoration of user data using Arcserve and image preservation using Ghost. Onsite at ZurichKemper in multiplatform environment. I was responsible for desktop and server network support, provided end-user support. The environment was a mix of Novell and Windows machines and servers. I provided Helpdesk support and mentoring, was involved in user administration of both Novell and Windows server platforms. Was a team lead for the Zurich location move, co-managing software rollouts in co-ordination with a client liaison. I also troubleshot connectivity and user issues from the desktop and servers ranging from file corruption to hardware issues, as well as responsibility for tape backups using Arcserve. Show less

• 

  Leb Inc

  Mar 2003 - Jul 2005

  System Engineer

  I provided network administration services and consulting to small- to medium-sized business customers. These duties included account maintenance, hardware and software issues, diagnosis and repair of hardware, Arcserve backups. I had to monitor, and resolve issues in relation to networks onsite. Administrative support including user additions, deletions and rights and policies assignments.

• 

  Compsolve

  May 2005 - Jun 2012

  Owner/System Engineer

  Provided consultation and recommendations for small businesses. Then based upon decisions, set up their network and provided administration and maintenance of Windows based servers and hardware. Administrative duties included general computer maintenance of both hardware and software related issues (including updates and upgrades). Setup small business networking using Active Directory and VMware, virus protection, re-imaging and restores. Created and scheduled backups using Arc serve. Performed general administration in relation to security objects. This included creating, deleting and editing of user accounts, rights and policies. Administered rights and security of resources through GPO’s. Recent project took a small shop with imminent large expansion and built 2 esxi hosts, converted network to virtual from physical using Consolidation Manager once hosts were built. Created vlans for separate business ventures , within the network, and created multiple golden image templates for future expansion and cloning. Client wanted HA, easily expandable network, low cost of future hardware, i.e. ROI based upon an underlying Windows based network/ system. Show less

• 

  Dell Technologies

  Jun 2012 - Jan 2020

  Technical Support Engineer

  Technical Support Engineer for vRanger, a "plug-in" for your vSphere environment. Technical support for AppAssure, a data protection suite that allows for backup, restore replication and granular restores. Technical support for Rapid Recovery Data Protection. These positions include installation, configuration and troubleshooting to resolution of a myriad of issues.