Mark Singleton

Experience

• 

  IBM

  Nov 1984 - Jul 2020

  Managed centralized team of 10 Data and AI Cloud Network architects and engineers responsible for production, development, test and POC environments for 20 IBM Cloud services.- Defined, authored, and implemented Cloud Networking Security policies and procedures, supporting HIPAA, ISO, and SOC2 readiness for Cloud services (i.e. DB2, Watson Studio), allowing IBM products to register for security audits and certifications, enabling new sales opportunities.- Administrated 20 IBM Cloud accounts, allowing engineers to focus on improved customer support and automation.- Defined requirements for common tooling that monitors usage stats of inventory of 20K devices, identifying and cancelling underutilized devices, saving over $100k and growing.- Served as development and support manager for “IBM Cloud Integrated Analytics Environment” (HA isolated network environment for groups of IBM services with highspeed connections), generating $1M-annual revenue. Show less Controlled centralized team of 80+ Build and SCM managers and engineers in US, Canada, China, India, and Germany. Set mission, goals and expected results.- Reduced staffing requirements through standardization, efficiency gains, sharing of tools, best practices and elimination of redundant tools development.- Established development environment failover capabilities, saving money by keeping development organizations online and productive.- Increased frequency of product builds from every few days to multi-builds per day by promoting new and shared automation tooling.- Added Build Validation testing, ensuring certain standards were met before being released to QA teams. - Leveraged benefits of common process, moving engineers to and from different IBM products to meet needs. Show less

  • Cloud Network Engineering Manager

    Jan 2017 - Jul 2020

  • Compliance and Common Infrastructure Manager

    Jan 2014 - Jan 2017

  • SDI Program Manager

    Jan 2010 - Jan 2014

  • West Coast Senior Software Engineering Manager

    Jan 2007 - Jan 2010

  • FileNet acquisition Software Engineering Manager

    Jan 2006 - Jan 2007

  • Manager for Enterprise Content Management (ECM) build, test and source code management

    Jan 2003 - Jan 2006

  • Development Programming Manager

    Jan 2002 - Jan 2003

  • Advisory Software Engineer

    May 1999 - Nov 2002

  • Staff Software Engineer

    Mar 1997 - May 1999

  • Software Engineer

    Dec 1996 - Mar 1997

  • Sr Associate Programmer

    Jan 1995 - Dec 1996

  • Associate Programmer

    May 1994 - Jan 1995

  • Programming Specialist

    Dec 1991 - May 1994

  • Sr Computer Oper. & Procedures Analyst

    May 1989 - Dec 1991

  • Senior Assembler & Computer Operator

    May 1986 - May 1989

  • General Assembler

    Aug 1985 - May 1986

  • Assembly Line Worker

    Apr 1985 - Aug 1985

  • Trainee

    Nov 1984 - Apr 1985