Erlene T.

Experience

• 

  MBF Cards (M'sia) Sdn Bhd

  Jan 2004 - Jun 2007

  Credit Analyst

  Started as Customer Service Officer and transferred to Credit Processing Unit in Mar 2007. The main responsibilities as Credit Analyst include evaluate and process new and existing credit card including recommendation of customer credit limits.

• 

  Deloitte

  Feb 2010 - May 2010

  Tax Assistant

  In charge in data management, preparation and submission of tax return for client's employees.

• 

  HSBC

  May 2010 - now

  - Support the finance workstream in Project Moon to ensure successful delivery of the project- Work with Financial Controller of ServCo to establish the company’s capital and funding requirement based on the project scope- Work together with the wider Finance team to understand the current process including the Regional Allocated Charges, rental charges and others which will impact the overall financial position of the company- Participate and contribute in the billing module which will be adopted by the company Show less Main responsibilities as Senior Business Planning Manager, Global Operations:- Provide leadership and guidance in the rates setting and planning process to the COO Global Operations planning team in ASP, with the aim to ensure an accurate view of Operations’ ability to meet financial targets- Conceptualize complex financial data and translate it into business activities or processes- Support the oversight of the ASP Global Operations Annual Operating Plan (AOP), including setting the plans and tracking the business plans on monthly basis to ensure each business services deliver the financial targets in the AOP- Provide SME expertise in the implementation of a robust forecast, workforce planning and reporting process in conjunction with HOST Finance and RePM Show less Main responsibilities as Planning & Support Manager, Global Operations:- In-charge in the AOP planning process, rates setting and provide support to country Head of Operations and his direct reports in managing the overall department’s financial position, with the aim of helping the team in meeting all performance targets within mandated cost and quality parameters- Prepare annual budget and all financial/non-financial reporting, incorporating quality 'value added commentaries' analysis - Analytical reasoning of processes and the ability to translate operational lingo into layman terminologyTransfer to Planning & Support role in Mar17.Main responsibilities as Operations Performance Manager, Service Delivery:- Being able to influence audiences of all level and implement changes- Deploying a global metric framework to carry necessary analysis for overall organization efficiency improvement- Providing consistent and integrated global tools and processes to drive operational efficiency through forecasting and resource optimization Show less Main responsibilities as Assistant Manager, HTS Finance- Assist manager in monitoring and implement the functions strategy at a country level and manage the delivery of a professional effective, responsive and joined-up finance service to the bank at optimal costs- Prepare recharges and Financial MI statements that are in line to the bank's financial statements and actively involved in the budgeting process- Facilitate prompt settlement of invoices to other Regions and entitiesPromoted from Staff Officer to Assistant Manager on 1Jan12.Main responsibilities as Staff Officer, Finance:- Prepare bank's monthly costs reporting, incorporating commentaries- Provide monthly accruals for Regional and Separate Entities invoices received and subsequent reconciliation to ensure accuracy and completeness- Assist manager in preparing annual budget and ad hoc reporting Show less

  • Senior Finance Manager

    Oct 2019 - now

  • Senior Finance Manager, Project Moon

    Oct 2017 - Oct 2019

  • Senior Business Planning Manager

    Sept 2016 - Oct 2017

  • Planning & Support Manager

    Oct 2013 - Sept 2016

  • Assistant Finance Manager

    May 2010 - Oct 2013