Mark Birkinshaw

Experience

• 

  Cromwell Group (Holdings) Ltd

  Oct 1999 - Dec 2017

  Part of the Cromwell KeepStock management team and responsible for a dedicated and specialist field based technical support team who help provide solutions to control inventory within industry across the UK, Ireland and Europe. Providing consultation, site surveys, quotes, procurement, project management, delivery, installation, scheduled maintenance, repair, telephone support, training and ongoing continuous improvement. Working within a core service division to the whole of the Cromwell Group providing an effortless customer experience.Other competencies include: Recruitment, People Management, Stock Management, Asset Management, Marketing, Report Writing. Health & Safety in the Workplace to include Risk Assessments and Method Statements. Accomplishments include obtaining ISO 9001:2008 accreditation for the division in January 2017. Show less Maintaining and developing business with existing group contract customers in the automotive and rail industry whilst managing the day to day running of each account. Working to KPI's in line with business directives and targets whilst ensuring the customer has the correct products and services for their application. Responsible for proposing and implementing cost saving initiatives in line with agreed service level agreements. Co-ordination of site trials with key suppliers/manufacturers to promote new product introduction and continuous improvement. Working with all key contacts throughout the customers site to ensure an excellent customer service and effortless experience. Show less Responsible for sales of inventory control solutions capable of providing considerable savings to business by securing products and dispensing them to specific users. Cost savings gained by implementing control methods, keeping the correct stock profiles, minimising walk and wait time, procurement and replenishment. Using Microsoft Powerpoint and on site demonstrations, present the concept of inventory control to potential customers whilst showing case studies and success stories provided by existing ones.Project Manage a new install from start to finish which entailed collection of usage data to analyse products and quantities to control whilst working with the customer closely to identify problematic areas of use or items of a critical nature. Design, Propose and Quote the specification of inventory control for approval by the customer. Once confirmed the order can be placed. Complete user and item data required for management reporting. Establish power and networking requirements and organise a visit by a Technical Engineer ready for install. Delivery and install is completed with product stocked, users trained and 'go live' date agreed and achieved.Visit existing customers with views of continuing cost savings further with additional/diverse product areas to control. Show less Visiting group contract customers checking and replenishing manual consignment and managed stock requirements on site to ensure production is not stopped and stock is always available.Whilst on the customers site, enquiries and orders are taken to help the efficient supply of products to the customer. Conversion to automated electronic stock control systems which reduce usage and manage inventory more efficiently for both Cromwell and our customers. Maintaining and building relationships with key contacts. Show less

  • VMI Systems Support Manager

    Jan 2014 - Dec 2017

  • Business Development Manager

    Jan 2011 - Jan 2014

  • Business Systems Sales

    Aug 2005 - Jan 2011

  • Customer Supply Co-Ordinator

    Aug 2001 - Aug 2005

  • Warehouse Operative

    Oct 1999 - Jul 2001
• 

  BOMBARDIER

  Feb 2018 - Jan 2021

  Project Coordinator

  Support and Project Management of legacy fleets to include modification work and customer programmes ensuring high levels of reliability and customer satisfaction.Compiling and submission of functional Bid calculations for future contracts in conjunction with the corporate strategy.

• 

  Alstom

  Jan 2021 - now

  Supply chain lead for ETCS modification portfolio. Project manage conclusion of contract deliverables of Turbostar 172 & Electrostar 387 / 377 legacy fleets.Coordinate functional bid proposals for Irish Rail and HS2 tenders.Material Controller for Warranty & Commissioning spares on South West Railway (SWR), c2c and West Midlands Trains.Supplychain / Procurement role for key Electrostar ETCS modification.

  • Project Material Manager

    May 2024 - now

  • Project Coordinator

    Jan 2021 - Jul 2024