Michelle Jovina

Experience

• 

  Stenden University Bali

  Sept 2017 - May 2021

  Marketing Communications

  Contributed in Digital Marketing activities with designing handouts or events posters.

• 

  Alila Villas Uluwatu

  Apr 2018 - Jun 2018

  Hotel Operations

  A 10-week training programme as a freshman of Bachelor Degree. Training was done by a rotating system from Kitchen (Pastry), to the Restaurant (The Warung | Cire | Quila), to Front Office, and Housekeeping.

• 

  Alila Seminyak

  May 2019 - Jun 2019

  Front Office Supervisor

  Analysed guest-related glitches and managed the complimentary gestures expenses along with suggesting improvement plan.

• 

  NHL Stenden Hospitality Group

  Dec 2019 - Jan 2020

  Front Office Manager

  A 5-week practice as Front Office Manager who managed the check-in & check-out processes in the hotel, and take responsibility of training the Front Office supervisors and employees.

• 

  Swissôtel Hotels & Resorts

  Sept 2020 - May 2021

  Cluster Marketing Communications

  8-month Internship Programme in the Marketing Department of clustered hotels Swissôtel Jakarta PIK Avenue and Mercure Jakarta Pantai Indah Kapuk.

• 

  The Westin Jakarta

  Aug 2021 - Mar 2023

  ➤ Reporting directly to GM in the absence of DOSM and DOM for approximately 5 months.➤ Coordinating and executing the essential marketing communications activities, such as writing Press Releases, its deployment, and photo & videoshooting.➤ Maintaining positive relationship with KOLs and Media Partners.➤ Leading in-property campaigns and collaterals to meet deadlines in excellence.➤ Planning relevant calendar deck for three social media handles @thewestinjakarta @henshinjakarta @thewestinjakartaweddings➤ Overtaking the digital marketing tasks including Hotel Website, Paid Ads, Metasearch Ads, and Google Business Profile optimization.➤ Handling monthly administration key tasks re Accrual List, payment form and vendor form. Show less

  • Marketing Communications Executive

    Jul 2022 - Mar 2023

  • Marketing Communications Coordinator

    Aug 2021 - Jul 2022
• 

  Raffles Jakarta

  Mar 2023 - Jan 2025

  • Marketing Communications Manager

    Apr 2024 - Jan 2025

  • Assistant Manager of Marketing Communications

    Mar 2023 - Apr 2024
• 

  Bvlgari Hotels & Resorts

  Feb 2025 - now

  Public Relations Manager