Charles Middleton

Charles Middleton

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location of Charles MiddletonGreater Cleveland

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  • Timeline

  • About me

    IT Director - Application Management at Westfield

  • Education

    • Bowling Green State University

      1991 - 1995
      BSBA Marketing

      Activities and Societies: BGSU Track & Field, American Marketing Association

  • Experience

    • Progressive Insurance

      Jan 1997 - Feb 2008
      • IT Project Manager

        Oct 2006 - Feb 2008
      • IT Business Systems Analyst

        Nov 2001 - Oct 2006
      • Multiple Sales and Underwriting Roles

        Jan 1997 - Nov 2001
    • Insurance.com

      Feb 2008 - Sept 2010
      Senior IT Project Manager | Scrum Master
    • Westfield Insurance

      Sept 2010 - now

      Responsible for leading IT functions at Westfield in support of Finance, HR, Personal Lines, and Surety. Responsible for the group leadership of the Policy Processing and Corporate Solution teams. Responsible for the group leadership of the Business Systems Analysis and Testing Services teams. Responsible for a team of internal and vendor resources in the functions of application development, business systems analysis, and testing. Accountable for the overall development, maintenance, and support of Westfield's Personal Lines applications including agency automation, rating, and policy administration.

      • IT Director - Application Management

        Apr 2024 - now
      • IT Group Manager - Application Management

        Jan 2020 - Apr 2024
      • IT Group Manager - Business Systems Analysis | Testing Services

        Apr 2017 - Jan 2020
      • IT Manager - Application Development, Personal Lines

        Aug 2011 - Apr 2017
      • IT Manager - Testing Services

        Sept 2010 - Aug 2011
  • Licenses & Certifications

    • Certified ScrumMaster (CSM)

      Scrum Alliance