Nicole Gray

Experience

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  Surf Taco

  Jul 2005 - Sept 2015

  Manager

  Responsible for revenue at the start and end of each shift.Over see that employee’s work is done properly to ensure cleanliness. Resolve customer issues to ensure satisfaction and profitability. Responsible for placing both food and clothing inventory orders.Delegate jobs to employees to ensure optimal performance. Create schedule for 14 front of house employees to achieve optimal labor costs.Responsible for payroll.Knowledgeable with the Maitre ‘D Point of Sales system.Interview applicants to determine if they are suitable for property theme. Created effective and efficient training program.Evaluate employees to determine whether they are performing at a desirable level.Sell catering orders to parties of all sizes.Ensure that back of house had catering order prepared properly and in a timely manner.Deliver and set up catering orders. Show less

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  Rock The Aisle Bridal Productions

  May 2012 - Aug 2012

  Intern – Event Planner Team Leader

  Responsible for designating weekly tasks assigned to event plannersWriting blogs and Facebook postsCalling venues and scheduling meetingsCalling vendors to sell booths at bridal shows using Call Fire, Sales Force and ThundertixCreated email campaign using Constant ContactSodexo, January 2012 – May 2012 – Ewing, NJSTARBUCKS Sponsored Cafe Supervisor at The College of New JerseyResponsible for revenue at the start and end of each shift.Oversee employee’s work is done properly to ensure cleanliness and efficiency. Responsible for placing bakery order at the end of each shift.Resolve customer issues to ensure satisfaction and profitability. Responsible for filling out deposit slip and bag at the end of each shift.Barista Certifications:ServSafe Certified Show less

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  Starbucks

  Mar 2013 - May 2016

  Store Manager

  Daily product inventory and stocking analysis.Placing product orders.Ensuring hourly food sales goals and waste limit is met.Schedule staff of 18. Training new baristas and shift supervisors.Assigning daily and weekly tasks and ensuring they are completed.Checking temperatures of refrigerators and food products to ensure freshness.Weekly financial goal review to ensure we are on track to reaching quarterly goals.

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  Banfield Pet Hospital

  May 2016 - Jan 2022

  Shift Lead
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  Work from Home Jobs - Online, Professional, Remote, & Virtual Teams

  Jan 2022 - now

  Stay-at-Home Parent