
Priscilla Guzman
Cashier

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About me
People Operations Manager at Knighted
Education

California State University-Northridge
2011 - 2013Bachelor of Arts (B.A.) Communication and Media StudiesI studied communication studies as my undergraduate degree at California State University-Northridge for 2 years. I enjoyed learning about all the different aspects of communication.

College of the Canyons
2006 - 2009Associate's degree General StudiesI attended College of the Canyons for 2 years. I did General Studies for my associates degree to further move on to transfer to a 4 year university.
Experience

Melt Gelato
Sept 2006 - Aug 2007Cashier
MB2 Raceway
Apr 2008 - Feb 2013Event Coordinator• Scheduled and coordinated events by performing detail-oriented research and providing a quick turnaround.• Increased event revenue for the company by 15% and improved customer satisfaction by 30%.• Collaborated with customers to create and deliver successful events.• Provided expertise on details and layout of scheduled events.• Ensured adequate staffing for events and scheduled set-up, technical and other crews accordingly.• Attended events to ensure they were running smoothly.• Answered any and all customer inquiries relating to their specific event.• Compiled material needed for events and maintained mailing lists.• Received “Employee of the Month” award for excellent customer service. Show less

Crescent Jewelers
Nov 2008 - Jan 2009Assistant• Responsible for selling, stocking and ordering merchandise.• Set up promotional displays, made signs and arranged merchandise to promote sales.• Demonstrated excellent customer service, while making jewelry sales.• Maintained a clean store environment.

Fingerprint Communications
Jan 2013 - Jul 2013Intern• Creating pitches and press releases for clientele• Creating and updating databases and contact lists• Assisting with preparation of press kits for distribution• Assisting with compilation of status reports• Directing client calls and responding to visitor inquiries

WaterWise Consulting, Inc.
Jul 2013 - Dec 2013Water Data Analyst• Scheduling and coordinating audits for customers and employees.• Updating water district spread sheets and communicating daily with water district customers.• Prepare letters, invoices, reports, financial statements and additional documents, by means of word processing, spread sheet, database, and presentation software such as PowerPoint• Maintain weekly schedules for employees, handle and screen telephone calls and routine mail • Provided administrative support to the President and Manager, and secondary support to the office employees in areas of calendar management and document preparation. Show less

UCLA Department of Medicine
Mar 2014 - Sept 2015Public Administrative Research Analyst• Consult interviews pertaining to a study about the health behaviors and attitudes of young adolescents and how their school environment influences them.• Thoroughly explain and speak with parents/guardians about the study and gain consent.• Use communication skills to gain confidence and create a comfortable environment for students.

Knighted
Mar 2015 - nowPeople Operations Manager
Licenses & Certifications

Professional in Human Resources (PHR)
HRCIApr 2019
Volunteer Experience
Toy Wrapper
Issued by Children's Hunger Fund on Dec 2011
Associated with Priscilla Guzman
Languages
- spSpanish
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