Heather Foster

Heather Foster

Sport Club Supervisor & Manager

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location of Heather FosterWilmington, North Carolina, United States

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  • Timeline

  • About me

    Associate Director of Campus Recreation at Penn State University

  • Education

    • University of California, Davis

      2004 - 2008
      Bachelor of Science Community & Regional Development, emphasis Organization & Management and Economics

      Studied Community and Regional Development, worked within the Davis and Sacramento Community to support HUD development and community building, worked as a student sport club supervisor for the Department of Campus Recreation.

    • James Madison University

      2008 - 2010
      Masters of Kinesiology Campus Recreation and Leadership
    • Colorado State University

      2012 - 2013
      Student Affairs and Higher Education Certificate College Student Counseling and Personnel Services

      Activities and Societies: Campus Recreation RecCares Committee, Division of Student Affairs Image Committee, Division of Student Affairs Professional Development Committee, Campus Vending Corps Committee, Administrative Professional Council. Classes in:- Campus Ecology- Student Development- College Student Personnel- Fiscal Management

  • Experience

    • UC Davis

      Sept 2005 - Jun 2008
      Sport Club Supervisor & Manager

      •Assist in the creation of the Sport Club Manual and preparation of budget forms for clubs•Supports with the transfer of UC Davis Sport Clubs from under ICA sports to Campus Recreation•Aid in the formation of the UC Davis Sport Club Advisory Council•Act as a liaison between sport clubs and Sport Clubs Director•Track participation and active statistics of sport clubs•Supervise, mentor, evaluate sport clubs and sport club staff•Attend weekly meetings with Sport Club Staff and Sport Club Participants•Schedule Sport Club Staff for all events•Responsible for all Travel and Facility Reservations that the Clubs Request •Attend weekly meetings with the Sport Club Staff•Supervise Sport Club events, games, and practices•Responsible for risk management at all Sport Club events Show less

    • California Public Interest

      Jan 2007 - Jun 2007
      Research Group Intern

      Worked on the CALPIRG Transportation Campaign and Campus Climate Challenge Campaign Transportation Campaign Media Coordinator Supervised campaign tabling Composed Letters to the Editor regarding campaigns

    • Department of Agriculture and Resource Economics

      Aug 2007 - Jan 2008
      Teaching Assistant

      -Assist the Agricultural and Resource Economics Professor in teaching the course-Help students with any difficulties that they have in the class-Help administer lectures and projects to students-Responsible for the grading of tests and papers

    • Sacramento Housing Alliance

      Sept 2007 - May 2008
      Regional Policy Research Intern

      -Communicate with 6 surrounding counties about environmental, housing, health and land use decisions-Responsible for building a system of tracking local land use decisions in the 6 surrounding counties-Analyze the agendas of local city councils in relation to the Regional Equity Project-Attend monthly county wide meetings and local city forums

    • James Madison University

      Aug 2008 - May 2010
      Graduate Assistant Sport Clubs & Youth Programs

      The Graduate Assistant for Sport Clubs and Youth Programs will coordinate programming and scheduling of JMU’s sport club program, which includes 39 clubs and an Executive Council. Coordinate planning and preparation of all components for UREC’s comprehensive Youth Program (including summer activity camp). Involvement in the coordination of the UREC Alternative Spring Break trip. Facility supervision and operational responsibilities for the 140,700 sq/ft University Recreation Center and satellite facilities is required. Show less

    • Colorado State University

      Jun 2010 - Jul 2017

      The Member Services Assistant Director provides leadership, vision, and supervision of comprehensive internal and external services for Campus Rec. I am committed to promoting Campus Rec values of community, integrity, and development by creating an inclusive environment in department facilities and via providing services to a diverse University community. Responsible for:-Oversight of the Rec Center Service Center, Equipment Desk, and oversight of the Campus Recreation communications area-Establishes relationships and works with program areas, the Division of Student Affairs, throughout the University and external groups to enhance the Campus Rec Vision, Mission, and Values-Recruitment, selection, and direct supervision of a full-time professional Communications Manager-Serves as backup to the Communications Manager for Rec internal and external communication inquiries and provides guidance and direction to promote the University Brand and appropriate messaging for Campus Rec -Serves as an expert and resource for Campus Rec customer service protocol, memberships and access, software Innosoft Fusion-Develops, tracks, and reconciles a budget of $240k and oversees a Communications budget of $120k-Plans, coordinates, and performs membership recruitment, assessment, and retention of 546 Affiliates, 1014 Employee, and 30000 Student Members annually-Recruits, selects, trains, evaluates, disciplines and directly supervises 35 student Member Services Assistants and 5 student managers. Member Services staff are student hourly employees who work to operate the Rec Center Service Center and Equipment Desk and are responsible for monetary transactions, software management, conflict resolution, customer service delivery, secure facility access, and emergency response during hours of Student Rec Center operation. Show less

      • Campus Recreation Assistant Director of Member Services

        Jul 2013 - Jul 2017
      • Campus Recreation Service Center Coordinator

        Jun 2010 - Jun 2013
    • NIRSA

      May 2016 - May 2017
      NIRSA Region V Representative

      The Network Regional Representative position will have the following duties and functions, but are not limited to: Develop goals and objectives for the region that not only meets its needs but also aligns with the strategic direction of NIRSA-Appoint and mentor State and Provincial Directors-Facilitate selection of regional representatives to serve on the National Nominations and Appointments Committee-Implement and facilitate the development of a Regional Network Communication Plan to initiate and strengthen connections with Recreation Sport Management professionals at all institutions in the Region, including those that have been inactive or unaware of the benefits of NIRSA.-Advocate for needs of the Region and its members on a National level-Identify programs, professionals and students in the Region that are contributing to the NIRSA mission and in need of recognition and development in a broader scope-Oversee state/provincial and regional workshops hosted within the respective region, to include ensuring budgets are submitted and NIRSA policies are adhered to.Conduct regional business meetings at national conferences. Assist with other duties related to the development and maintenance of the Member Network-Focus on creating strong member communication and is “in tune” with the region, including the demographics, trends and demands of students and professionals-Remain fully knowledgeable of NIRSA, what is offered to its members and communicate to the Region-Maintain a working relationship and constant communication with Regional Student Representative-Communicate with other Member Network representatives to create synergies between the Regions-Attend and represent the Region at regional/state/provincial conferences and NIRSA functions Responsible for managing the Region’s contingency fund per NIRSA guidelines. Show less

    • University of North Carolina at Wilmington

      Oct 2017 - Jul 2020

      College of Health and Human Services Operations Coordinator:Assists the Facilities and Operations manager with project management, new employee on-boarding, room reservations and room utilization management, technology support, operations related communication strategy, and event support. Provides support for facilities and operations related matters within the CHHS. Trains and manages student staff. Creates new processes and strategies as new opportunities arise. Back up as necessary for business core service team. Show less

      • Facility and Operations Manager

        Sept 2018 - Jul 2020
      • Operations Coordinator

        Oct 2017 - Sept 2018
    • West Virginia University

      Jul 2020 - Feb 2022
      Associate Director of Campus Recreation

      • Serve on Campus Recreation’s three-person Leadership Team which oversees strategic visioning, budgeting, and personnel management• Serve as a central administrator for Campus Recreation’s facilities, programs, events and services• Provide leadership and oversight in the preparation, presentation, and implementation of departmental goals• Provide vision and administer efficient and effective recreation programming through engagement in systematic strategic planning, assessment, and reporting• Directly hire, supervise, mentor, and evaluate five full-time employees in programming and operational areas• Co-supervise the Marketing and Communications Manager and help develop and guide departmental branding through program design, website redesign, and overall marketing plan• Collaborate with and build strong partnerships with other Student Life units and WVU departments• Direct, coordinate, or supervise major programming initiatives for the Office of Student Wellness• Develop operating procedures, policies, and protocols for business administration and the overall department• Co-lead the development and implementation of the department budgeting process, creation of budget projection and tracking forms, and budget cycle timeline• Develop, monitor, and maintain multiple budgets and revenue income planning including fee-based structure changes and cost projections with a total department budget of 1.4 million• Develop a comprehensive membership rate plan from proposal through implementation• Research, develop and implement credit card repetitive payment method process with campus partners, Innosoft Fusion software, Freedom Pay payment services, and business administration• Lead the re-opening membership process through providing member refunds, freezes, and membership credits for over 1,700 non-student members• Develops member communications about COVID-19 closure updates and re-opening procedures• and more! Show less

    • Penn State Campus Recreation

      Feb 2022 - now
      Associate Director of Membership, Outreach, Reservations, Fitness, Marketing, and Risk Management
    • Penn State University

      Jan 2025 - now
      Kinesiology Lecturer

      Serves as a lecturer for KINES 84 - Fitness for Life course for undergraduate students

  • Licenses & Certifications

    • Safe Zone Certified

      Colorado State University PRIDE Resource Center
      May 2016
    • Creating Inclusive Excellence Program Certification

      Colorado State University - Office of the Vice President for Diversity
      Dec 2015
    • Search Committee Member, Search Chair, and Equal Opportunity Representative Trained

      Colorado State University Office of Equal Opportunity
      Mar 2012
    • Building Proctor Level 1 - Level 4

      Colorado State University
      Nov 2011
    • Challenge Course Facilitator

      Colorado State University Campus Recreation
      Jul 2011
    • Professional Rescuer - CPR & AED

      American Red Cross
      Jul 2016
    • Certified Pool Operator

      National Swimming Pool Foundation
      Dec 2016
    • Diversity, Equity and Inclusion in the Workplace Certificate

      USF Corporate Training and Professional Education
      May 2021
      View certificate certificate
    • Safe Zone Training

      West Virginia University
      Sept 2021
    • LEAD Certification

      University of North Carolina Wilmington
      May 2020
  • Honors & Awards

    • Awarded to Heather Foster
      NIRSA School of Recreational Sports Management - Level 1 NIRSA - Leaders in Collegiate Recreation Jun 2013 The interactive National School of Recreational Sports Management provides a broad range of material designed to enhance a new professional's management and problem-solving skills. Experienced recreational sports faculty members have developed the course curriculum, designed the program schedule, and will lead sessions that provide participants with opportunities to practice, discuss, and refine the professional skills necessary for success.
    • Awarded to Heather Foster
      NIRSA Foundation Will Holsberry Scholarship NIRSA - Leaders in Collegiate Recreation Mar 2013 The Will Holsberry Endowment was established in 1997 in recognition of Will Holsberry's 24 year service to the Association. As the third Executive Director of NIRSA, the Association experienced tremendous growth under his direction. Will's vision, dedication, persistence and especially his commitment to the NIRSA are the elements that made him such an outstanding advocate on educating professionals within collegiate recreation. The Will Holsberry Endowment provides a professional member of… Show more The Will Holsberry Endowment was established in 1997 in recognition of Will Holsberry's 24 year service to the Association. As the third Executive Director of NIRSA, the Association experienced tremendous growth under his direction. Will's vision, dedication, persistence and especially his commitment to the NIRSA are the elements that made him such an outstanding advocate on educating professionals within collegiate recreation. The Will Holsberry Endowment provides a professional member of NIRSA the opportunity for a conference registration to any of the NIRSA schools or institutes. Show less
    • Awarded to Heather Foster
      NIRSA Foundation William N. Wasson Endowment Scholarship NIRSA - Leaders in Collegiate Recreation Apr 2010 The William Wasson Endowment provides two scholarships registration scholarships to the NIRSA Annual Conference for students with the highest grade point average in the cumulative scoring process by the scholarship selection committee.
    • Awarded to Heather Foster
      NIRSA William N. Wasson Student Leadership & Academic Award NIRSA - Leaders in Collegiate Recreation Apr 2010 Named after NIRSA's founder, Dr. William N. Wasson, the William N. Wasson Student Leadership and Academic Awards recognize exceptional undergraduate and graduate students who set the standard on campuses across the country.The William N. Wasson Student Leadership and Academic Awards recognize top students in collegiate recreation who participate in or are employed by the Department of Recreational Sports. Honor the outstanding efforts of a student by nominating them for a William N… Show more Named after NIRSA's founder, Dr. William N. Wasson, the William N. Wasson Student Leadership and Academic Awards recognize exceptional undergraduate and graduate students who set the standard on campuses across the country.The William N. Wasson Student Leadership and Academic Awards recognize top students in collegiate recreation who participate in or are employed by the Department of Recreational Sports. Honor the outstanding efforts of a student by nominating them for a William N. Wasson Student Leadership and Academic Award; show them that their efforts and commitment to your department are appreciated. Show less
    • Awarded to Heather Foster
      NIRSA So-Cal Foundation Student Scholarship NIRSA - Leaders in Collegiate Recreation Apr 2008 The SoCal (Region VI) Endowment provides students from Region VI registration scholarships to attend the NIRSA Annual Conference.
  • Volunteer Experience

    • CSU RecCares Service Committee Chair

      Issued by Adopt-a-Street & Warm a Winter Wish on Oct 2013
      Adopt-a-Street & Warm a Winter WishAssociated with Heather Foster
    • Volunteer

      Issued by Food Bank of Central & Eastern NC on Mar 2019
      Food Bank of Central & Eastern NCAssociated with Heather Foster