Dr.Chandra Sekhara Reddy

Experience

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  Hewlett-Packard

  Jul 2001 - May 2008

  System Engineer

  * Infrastructure Monitoring and Troubleshooting: Led infrastructure upgrades, server support, and the deployment of new systems and applications. Managed service activation and deactivation, as well as the implementation of tools to enhance service delivery.* Cross-functional coordination: Liaised with various teams including Infrastructure, SSO, Network, Storage, Data Center, Delivery, Account Management, Transition, Middleware, Problem Management, and Change Management to ensure seamless project execution and delivery. Show less

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  IBM

  Nov 2008 - Sept 2011

  Project Manager

  * Infrastructure Management and Deployment: Led infrastructure upgrades, migration projects, server support, and the deployment of new systems and applications. Managed service activation and deactivation, as well as the implementation of tools to enhance service delivery.* Project Documentation and Reporting: Developed essential project documentation, including Statements of Work (SOW), Statements of Scope (SOS), Statements of Requirements (SOR), Project Design Reports (PDR), Cost Models, Project Management Plans, Customer Satisfaction (CSAT) reports, and Project Closure reports.* Cross-functional coordination: Liaised with various teams including Infrastructure, SSO, Network, Storage, Data Center, Delivery, Account Management, Transition, Middleware, Problem Management, and Change Management to ensure seamless project execution and delivery.* Additional Responsibilities for a Senior Manager:* Strategic Project Management: Devised and executed strategic plans for complex IT projects, ensuring alignment with organizational goals and objectives. Identified opportunities for process improvements and implemented best practices to enhance project efficiency and outcomes.* Team Development: Led and mentored a diverse team of IT professionals, fostering a culture of continuous learning and professional growth. Conducted performance reviews, provided constructive feedback, and created development plans to enhance team capabilities. Show less

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  SIS

  Aug 2011 - Jan 2016

  IT Project Manager

  * Datacenters Management: Directed and managed operations for the Bangalore and Hyderabad datacenters, ensuring optimal performance and uptime. Oversaw deployment, maintenance, and security of data center infrastructure, aligning with best practices and industry standards.* Single Point of Contact (SPOC): Acted as the primary liaison for customers, ensuring their needs were met and addressing any issues promptly. Fostered strong customer relationships through effective communication and problem-solving.* Resource Management and Coordination: Orchestrated resource allocation and scheduling to ensure the successful execution of projects.* Strategic Planning and Execution: Developed and executed strategic plans to enhance data center operations, drive efficiency, and support business objectives. Identified and implemented process improvements to streamline operations and reduce costs.* Team Leadership and Development: Led a team of IT professionals, providing guidance, mentoring, and professional development opportunities. Fostered a collaborative and high-performing team culture to drive innovation and excellence.* Vendor and Stakeholder Management: Established and maintained relationships with key vendors and stakeholders, negotiating contracts and managing performance. Ensured that vendor services and deliverables met the organization's standards and requirements.* Performance Monitoring and Reporting: Implemented key performance indicators (KPIs) and metrics to monitor and report on data center and project performance. Analyzed performance data to identify trends, issues, and opportunities for improvement. Show less

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  Unisys India

  Nov 2016 - Mar 2018

  Program Manager(IT Infrastructure Management)

  * Project/Program Management: Piloted project management for Henkel, overseeing 8-10 projects related to data center, blockchain, and end-user computing, with durations ranging from one week to six months. Served as a Master Scheduler for PSA, managing 12 project plans.* Performance Tracking: Controlled and tracked project performance, time allocations, costs, and quality by evaluating progress. * Team Coordination: Coordinated with various teams including Solution Architects, Wintel, Storage, Development, Networking, Cloud, Virtualization, Pre-sales, OS Support, NOC, and Operations.* Resource and Risk Management: Determined and monitored staffing requirements, resources, and risks across all projects, ensuring optimal resource allocation and risk mitigation strategies.* Program Planning and Management: Developed and managed overall program-level plans, handling dependencies and interfaces between projects. Identified client requirements, prepared project plans, and presented them to clients.* Vendor Management: Coordinated vendor tasks by liaising with both external vendors and internal employees to ensure project success. Show less

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  DXC Technology

  Sept 2018 - Dec 2020

  Customer Program/Project Manager

  * Budget Optimization: Successfully managed cost plans for 10-12 SRRs (Datacenter, Cloud, Server Build, Decommission, Automation, and End User Computing) per year, ensuring 100% alignment with allocated budgets.* Cost Control in Scope Changes: Effectively created and tracked Project Change Requests (PCRs) for deviations in scope, schedule, and cost, ensuring accurate budgeting and mitigation of financial risks.* Resource Cost Management: Optimized resource costs through careful staffing plans and management, ensuring maximum efficiency within budget constraints for all SRRs.* Enhanced Financial Reporting: Prepared detailed weekly status reports for stakeholders, providing financial insights that supported better cost forecasting and resource allocation.* Efficient Staffing Allocation: Determined and fulfilled staffing requirements with precise resource planning, avoiding unnecessary expenditures and aligning with project financial goals.* Solution Cost Effectiveness: Designed and implemented project solutions with a focus on cost efficiency and value delivery, ensuring financial targets were consistently met. Show less

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  Cognizant

  Feb 2021 - now

  Manager - Infra Ops(Program and Transition Mgr)

  * Strategic Project Execution: Spearheaded multiple global installation and migration projects for Novartis, ensuring optimal budget utilization and delivering cost-effective solutions* Cost Optimization: Achieved cost savings of USD 17 million by successfully decommissioning over 1700 applications and 230 servers for the Sanofi account.* Efficient Offshore Transition: Reduced on-call incident support by 40% through SOP-driven transitions of MSK, JLL, and Fortive accounts to offshore, enhancing operational efficiency and lowering support costs.* Risk Mitigation and Cost Control: Maintained strict adherence to financial and risk management guidelines during transitions, preventing unplanned expenditures and ensuring budget alignment.* Enhanced Resource Allocation: Optimized resource allocation during decommissioning and account transitions, minimizing excess expenditure while maintaining service quality.* Stakeholder Communication Efficiency: Streamlined stakeholder communication processes, reducing overhead costs associated with delays and miscommunications. Show less