Dustin Hoffman

Experience

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  Nando's

  Nov 2012 - Feb 2014

  Assistant Manager
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  Food Lovers Market

  Feb 2014 - Jun 2014

  Manager
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  Mimmos Eatalian

  Aug 2014 - Mar 2015

  FOH Manager
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  UShaka Marine World

  Apr 2015 - Jun 2017

  Food and Beverage Operations Manager

  Day to Day oversight of entire restaurant and staff which include 12waiter's 15 chefs 5cashiers 7 bartenders and 8 to 10 interns at a time and 1 head chef.Achieve set day to day budgets which in turn relate to monthly and annual budgets.Ensure C.O.S measures are kept in control.Research market trends thus keeping the business inline with competitors across the line.Ensure value for money at most competitive prices.Giving back to the loyal customers that keep the business successful by organising set promotions, specials and competitions that keep the brand viable.Brand upkeep and keeping a social presence online.Liaising and working hand in hand with functions and banqueting, Fast Food and Vending departments.Organising small to medium functions mainly food and beverage been VIP and venue. +/- 100 to 1000 people.Live entertainment rotation to suit current trend and draw new customer base.Jarrison Payroll and Timesheet program.Budget reviews and recalculation to meet current economic trends and forecasts.Financial responsibilities that encompass Capex, Budgets, P.O's, RFQ's, compliance with SOP's and regulatory financial practice's.Yearly SOP's reviews and edits to keep abreast with current trends.KPI's, KPA and IDP's. Show less

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  Mugg&Bean and Wimpy

  Jul 2017 - now

  Regional Operations Specialist

  Managing and being accountable for all the region in all aspects of the business operationsProviding leadership, direction and guidance to store senior managementSales Performance, Cost and Profitability Management Ensuring excellent customer service in all stores in a regionStore management and store ambianceStore revamp and planningStore operations and administrationOverseeing that the stores are operating within targets, standards, policies, procedures, rules and regulations as laid by all respective systemsBusiness development and liaisonsSourcing prospective sites to open new storesAnalyzing statistics, compiling performance reportsResearching new technologies for the reasons of increasing proactive sales and streamline operations in all stores therefore ensuring efficiency Recruitment, training, supervision and appraisal of human resourcesCompany registration and set up procedures and policies Ccma and union interactionImplementation of HR policies and SOPs Show less