Arthur Demuth

Experience

• 

  Ecsite - European network of science centres and museums

  Sept 2015 - Nov 2015

  Events and Communications Intern

  - Digital communications: writing, uploading, and proofreading landing pages (WordPress), newsletter (MailChimp) and supporting the creation of an online magazine (preparing, conducting and drafting interviews; managing the layout). - Social media: omnichannel approach with Facebook, LinkedIn and Flickr as well as a focus on Twitter with an analysis of its use to promote and organize an international event. - Media monitoring: identifying relevant content on the internet and share it with our audience. - Database management: managing data about the network's members. - Administration: ad-hoc tasks regarding contacts with stakeholders, contracts and more. Show less

• 

  Uvinum

  Sept 2017 - Mar 2018

  Content Editor

  - Translation & localisation: from Spanish/French/English/German to French/English/German.- Text redaction: emotional content, blog posts, landing pages, product descriptions.- Text Edition: in French and English.- Catalogue update: information research from our partners to complete product datasheets.- Ad-hoc support

• 

  Worldline

  May 2018 - now

  - Active member of the AI taskforce, driving the promotion of Generative AI within the organization. - As a member of the Digital Adoption Teams, I expanded the scope of action to include SharePoint, Teams, OneDrive, Forms, Planner, Power Apps, Power BI, and Power Automate.- Maintained a Knowledge base which centralized information about Microsoft O365 in Worldline context. I created documents, policies, best practices, digital learning experience and videos to encourage learning within the company.- Collaborated with business leaders and business lines to enhance existing processes, increase efficiency and productivity, and elevate employee experience, resulting in a positive impact on overall performance. - Acted as a liaison between Corporate IT and end users, fostering seamless collaboration and effective communication. - Conducted 80+ trainings for Microsoft Office 365 applications, upskilling 1300+ employees and delivered coaching sessions with teams and to level-up the use of Microsoft O365 globally. Show less Member of Knowledge Team under GIT & Process - Corporate Application TransformationThe scope of the Knowledge Team includes the following applications: • SharePoint• Social collaboration tools (e.g. Teams, Yammer, Circuit, blueKiwi)• Intranet, internet• Potentially, any application used to create, capture, store and share knowledge. Responsibilities:• Project Management- Executing and controlling the SharePoint sites Migration for the integration of SPS from SIX.- Planning the SharePoint sites Migration in the frame of the separation between Atos and Worldline.- Planning and executing the decommissioning of social collaboration tools.- Planning and executing the adoption of new Social Collaboration tools (e.g. Teams).- Other ad hoc IT projects related to Knowledge applications. • Change management: - Preparing and supporting individuals/teams with the IT application changes in the company. - Driving applications adoption by employees in the company.- Organizing workshops for end users and stakeholders.- Collaborating with communication teams. - Being in touch with stakeholders to facilitate their business transformation.- Ad hoc actions. • Governance and functional use- Supporting with the conception and analysis of the Knowledge strategy and processes.- Collaborating with IT other teams for analyses, advice and support.- Collaborating with Data Protection officers to ensure legal compliance.- Processing requests according to established processes.- Creating reference material for end users for the tools. • Supporting end users- Creating SharePoint sites- Answering questions about tools- Organizing trainings, staff development.- Ad hoc support and advice. Show less (Mai 2018-April 2019 in Aachen, Germany & from May 2019 until October 2019 onward in Vienna, Austria)- Supporting and implementing the strategy of the Social Collaboration and Knowledge Sharing team.- Coordinating the local teams over 20 countries.- Building communities and facilitating workshops for the Company's social networks (Bluekiwi, Sharepoint and Circuit).- Publishing guides and best practices about the social networks tools.- Manage key communities to better assist collaborators.- Managing and supporting e-projects (digital tools support, change management, helping local teams in the adoption of new communications tools). - Working with IT to better understand the users' expectations. Show less

  • Adoption Specialist & Knowledge Manager

    Apr 2022 - now

  • Knowledge Manager & Project Manager

    Oct 2019 - Apr 2022

  • Community & Knowledge Manager

    May 2018 - Oct 2019