Kayla Schwartz Cohen

Experience

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  Michael A. Tyner, D.D.S.

  Jan 2009 - Aug 2011

  Dental Front Desk/Dental Biller

  Dental biller for single general dentist and multi-hygienist practice; Verifying insurances (PPO only); Sterilizing dental instruments, chairside periocharting assistance, reception, appointment scheduling and confirmation, collecting patients payment and co-payments, front desk – greeting patients, maintaining cleanliness of waiting room and reception area

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  Zev W. Maybruch, D.D.S.

  Jan 2013 - May 2013

  Dental Office Manager/Dental Assistant

  Practice Manager for single general dentist and single hygienist private practice. Practice also specializes in sleep apnea, TMJ, Laser Dentistry and Periodontics. Responsible for all administrative aspects including but not limited to reception, scheduling, billing, supply ordering, lab case preparation and inventory managing, filing, insurance billing for PPO insurances, verifying insurance, collecting payments, managing the calendar and paying bills. Responsible for all dental assisting responsibilities including chairside assisting the dentist during procedures, periocharting, taking standard and digital xrays, preparing and mixing impression materials, sterilizing and organizing all dental instruments and maintaining the laboratory area, and performing teeth bleaching procedures using the Picasso Laser. Responsible for setting up all marketing campaigns including Groupon, LivingSocial, joining the Forest Hills Chamber of Commerce and participating in their bi-annual fairs, attending business “meet & greet” events for professionals. Taught myself the entire Kodak PracticeWorks dental software program and initiated the crossover in the office from manual charting and billing to using the computer. Show less

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  Advanced Dental Concepts

  May 2013 - Jul 2014

  Dental Office Manager

  Practice Manager for group general dentist and single hygienist private practice. Managed 3 general dentists, 1 hygienist, 3 dental assistants and 2 other front desk staff mambers. Responsible for all administrative aspects including but not limited to reception, scheduling, billing, supply ordering, lab case preparation and inventory managing, filing, insurance billing for PPO insurances, verifying insurance, collecting payments, managing the calendar and paying bills. Software used in this practice included Softdent Dentech Practice Management program, Schick digital xrays software and SUNY digital xray software. Position included frequent travel to Atlanta, Georgia for meetings with “The Scheduling Institute”, a company specializing in dental practice management and customer service techniques. Responsible for managing all interpersonal issues, holding weekly and monthly meetings, calculating statistics, meeting projection goals and ensuring overall day to day practice welfare; Marketing for Dental Practice; Social Media for Dental Practice; Website Management for Dental Practice Show less

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  Smile Design Manhattan

  Aug 2014 - Oct 2014

  Dental Administration

  {TEMP POSITION}Various administrative funtions including but not limited to --- Front Desk, Reception, Recalls, Social Media, Accounting, Schedule Mgmt

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  Amari Dentistry - Noreen Ali, D.M.D.

  Sept 2014 - Feb 2015

  Dental Administrator

  Part time front desk, reception, systems, training staff to use practice management software and training staff in dental administration techniques and responsibilities, template creation, recall management, etc.

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  New York Dental Office

  Oct 2014 - Dec 2014

  Temporary Administrator

  (TEMP POSITION)Front desk/reception; Extended temporary position for a specific project involving the office dental management software conversion from SUZY Dental to Dentrix Dental.

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  209 NYC Dental

  Dec 2014 - Jan 2015

  Dental Administrator
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  Washington Square Dental Group, P.C.

  Jan 2015 - May 2019

  Dental Practice Manager

  Manager of a general dental clinic overseeing a staff of 10-15 employees and doctors. Responsible for all day to day operations, managing ZocDoc account & dashboard, managing Lighthouse360 account & dashboard, accounts receivable, peer mediation, schedule management, social media management (Facebook, Instagram), website creation & maintenance, holding staff/department meetings, part of the process of interviewing, hiring and firing of employees, keeping outstanding insurance claims under review, training new staff, delegating tasks, treatment/financial planning & case presentation, and monthly billing. || SOFTWARE: Dentrix, Dexis, Lighthouse360, Align/Invisalign ClinChk, ZocDoc Show less

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  Sky Dental, PC

  Jun 2019 - Jun 2020

  Front Desk Manager
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  Rockville Centre for Dentistry

  Jun 2020 - now

  Dental Practice Manager

  Manager of a multi-specialty dental clinic overseeing a staff of 30+ employees and doctors. Responsible for all day to day operations, human resources, payroll, managing ZocDoc account & dashboard, managing 1-800-Dentist account & dashboard, accounts payable/receivable, marketing, peer mediation, schedule management, social media management (Facebook, Instagram, TikTok), website maintenance, holding staff/department meetings, hiring/firing of employees, conducting annual reviews & salary negotiations, keeping outstanding insurance claims under review, training new staff, delegating tasks, treatment/financial planning & case presentation, and monthly billing. || SOFTWARE: Dentrix, XV Assistant, KAVO 3D Imaging, Apteryx, DTX Digital Imaging || Invisalign, SureSmile, CareCredit, ZocDoc, Dexis, Concur, Paycom, Cerebro, Jarvis*Practice partnered with MB2 Dental DPO Show less