Nikki Mau

Experience

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  HMSA

  Jun 2000 - Feb 2007

  Business Specialist

  Research, development of requirements, implementation, and operational support for QMACS (v4.10) and QNXT (v2.6).Knowledge of commercial business, Federal, Medicare, and Medicare Advantage payment guidelines.Ability to initiate and identify service tickets for issues found during development and testing phases.Collaborating with senior staff to ensure showstoppers are quickly and efficiently addressed.**Other various positions and titles in Government Programs, Internal Audit, and 65C+ departments.** Show less

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  University of Hawaii

  Mar 2005 - Jan 2006

  Research Assistant

  Data entry

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  Jackson Therapy Partners

  Feb 2007 - Apr 2007

  Certified Occupational Therapy Assistant

  Providing Occupational Therapy Services per Plan of Care**3 month travel assignment**

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  RehabCare

  May 2007 - Sept 2014

  Certified Occupational Therapy Assistant

  Managing the department in the absence of the Rehab Manager.Coordinating OT services and caseload for the facility by communicating the need for skilled services to the Rehab Manager, OTR, and nursing while maintaining Medicare’s requirement for a 10th visit by an OTR.Ensuring that staff follow company productivity standards by facilitating additional hours at other facilities.Received the ‘Commitment first Award’ for the West Region for demonstrating the first values (fun integrity respect support teamwork).Providing Occupational Therapy Services per Plan of Care Show less

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  HCR ManorCare

  Mar 2009 - Oct 2009

  Certified Occupational Therapy Assistant

  Providing Occupational Therapy Services per Plan of Care**Per Diem/On-Call**

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  Era Living

  May 2010 - Sept 2014

  Certified Occupational Therapy Assistant

  Back up to Director of RehabResearched, developed, and implemented improved documentation processes to maximize reimbursementAssessing the need for additional staff by ensuring accurate therapy RUG level management.Implemented improved processes for various departmental needs while revising and creating efficient streamlined documentation for improved reimbursement.Ability to assist with ICD-9 and CPT coding on evaluations due to education background. Ensuring that residents’ chart reflect the ICD-9 needed for rehab services and equipment for discharge. Consistently striving to improve knowledge base by seeking out other experts or classes.Received an employee recognition award within the first 3 months of employment for assisting in initiating new policies and procedures for the departmentOther Specialty Skills:Lymphedema Management, Compression Garment Fitting, Compression Garment Adaptive Device Training, Wheelchair Seating and Positioning, Power Wheelchair Mobility Training, Wheelchair Maintenance, Contracture Managemt, Ostomy Management, Incontinence Management, Home Safety Modification & Recommendations, Dementia Care, Cognitive Assessments, and Adaptive Equipment Recommendations. Show less

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  Health and Rehab of North Seattle

  Jun 2011 - Feb 2013

  Certified Occupational Therapy Assistant

  Providing Occupational Therapy Services per Plan of Care**Per Diem/On-Call**

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  Brighton Rehabilitation

  Sept 2014 - Jun 2020

  Director Of Rehabilitation and COTA/L, CLT

  Previous facility: Hale Nani Rehab, Avalon Care Center - Honolulu, Palolo Chinese Home, Hale Malamalama, Promoted to Director of Rehab within 3 months of employment. Built positive relationships with administrators of Skilled Nursing Facilities across OahuManaging the department needs for staffing, RUG levels, and ability to create a positive relationship with an unsatisfied customerCreated and managed department budgetDeveloping communication pathways between Rehab and the IDT, to increase patient outcomesOccupational Therapy treatments, per plan of care.Marketing at community based eventsTraining nursing staff to increase patient careProgram Management - initiation and revision to increase efficiency and communicationTalent Management - Hiring & Performance ReviewsGeneral HR managment of staff Show less

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  Genesis Rehab Services

  Nov 2018 - Mar 2021

  Assitant Director of Rehab, COTA/L, CLT
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  Aegis Therapies

  Apr 2021 - Jun 2021

  Assitant Director of Rehab, COTA/L, CLT
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  Genesis Rehab Services

  Jun 2021 - now

  PRN COTA/L (prev: Director of Rehabilitation)
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  Islands Skilled Nursing and Rehabilitation

  Dec 2022 - now

  Director of Rehabilitation Services
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  South Pacific Rehabilitation

  Jul 2024 - now

  PRN COTA/L