Mohammad Rafiuddin

Experience

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  Bayon solutions ltd

  Aug 2012 - Aug 2013

  Network Administrator

  Installing new software Installing new hardware (servers, printers, computer workstations, etc.) Setting up user accounts, permissions and passwords. Overseeing security of all systems, especially the internet, and installing antivirus protection Fixing network faults Network maintenance Technical support for people using the network Training staff on new systems Day to day admin and monitoring of network use Planning future improvements, suggesting IT solutions to business problems Making sure all IT meets industry standards Supervising helpdesk staff عرض أقل

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  IDOT IT CONSULTANT

  Sept 2013 - Sept 2015

  Network Engineer

  o Administer Network and Server Equipment Under Direction of IT Manager.o Install, configure, test, maintain, monitor and trouble shoot end user work station Hardware, Software, Networked peripheral devices cabling and networking hardware and Software Products (includes Router, Switch, Hub, CPU. etc.)o Works on Window Server 8/12, Active Directory, MS Exchange Server, Team Viewer, Cisco Router, Switch, Hub etc.o Monitoring Hardware and Networking problems, troubleshooting of Virus Related Problems using Shareware & Licensed Antivirus software Packages as well as notify supervisor/Senior Executives. o Troubleshooting all computer Hardware, Software and Network related issueso Maintaining the LAN & WAN IP Connectivityo Configuring & troubleshooting of OSPF, EIGRP routing protocols. o On-time Response to customer requirement and keep following up to ensure the satisfactory level. o Monitor logs and analyze them to see the error trends and Understand and fetch IOS level parameters o Contacting Vendor's to replace the faulty equipment’s عرض أقل

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  Ccc by stc

  Sept 2016 - Sept 2020

  IT Support Engineer
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  SAED.

  Sept 2020 - Nov 2022

  Technical Support Engineer
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  Ccc by stc

  Sept 2021 - now

  Information Technology Support Engineer