Christine Bennett

Experience

• 

  The Shoe Dept.Encore

  Oct 2008 - Jun 2012

  Store Manager

  • Open and Close store on a scheduled basis• Scheduling Staff on weekly basis• Weekly Payroll• Inventory audits every 6 months• Receive all new stock on weekly basis• Keep business operational, schedule repairs all the while maintaining corporate guidelines.• Meet all projections of sales on daily basis• Delegation of duties to my staff• Manage theft control• Bank deposits• Balancing of cash drawer when opening or closing• Assist customers with their purchases• Inventory of new stock• Oversee all changes in Sales and Promotions• Process all price changes on all stock in store• Monthly, weekly poster changes• Monitoring of employees making sure company standards are met• Rotate stock• Hiring of new employees• Manage employees Show less

• 

  Tarkett

  Aug 2012 - now

  Claims Coordinator• Data Entry• Enter and process new claims• Enter Replace Orders in SAP• Answer calls on the residential technical customer service line• Enter Return Authorizations in SAP• Work with Logistics to facilitate the delivery of all returns and replace orders for claims• Process all National Account Claims• Update my Claims daily• Process credits for claims• Work with customers to expedite the settlement of claims• Build strong work relationship with Distributors and their claim coordinator• Instituted tracking of samples while at Chagrin facility• Update Business Managers on documents needed to finalize claim• Log deliveries 4 to 5 times a day for FED EX and UPS and notify employees that their packages have arrived.• Attend trainings to better my product knowledgeCRM, ULTIPRO, SALESFORCE AND SAP are just a few of the software programs I use on a daily basis. Show less

  • Supervisor Quality Claims Direct -LVT/SOFT

    May 2024 - now

  • Lead Claims Specialist

    Aug 2012 - May 2024